Core to retaining customer trust is ensuring that all that are feel seen, heard and understood. Clear concise communication is key. XX from Signal, a Broadridge Company, talks through communication strategies that work
Archives: Agenda
Getting inside the mind of the customer – Keynote
What really drives customer behaviour today? Is the next generation following the same playbook? What can financial services firms expect next?
The high bar for Consumer Duty – Fireside Chat
Is the UK creating a global benchmark for regulatory standards in financial services?
Dragon’s Den
Startup demos
Accessible financial services for all – Case Study
How can banks offer critical support to vulnerable customers without being condescending? How can empathy and understanding be embedded into product design?
Every business is an individual – Fireside chat
Creating great CX and offering personalisation, real time services and seamless digital experiences for SMEs and business banking.
Registration and refreshments
TECHNOLOGY SPOTLIGHT: Smarter trials, less complexity: Unlocking efficiency with Milo EDC
- A Smarter, Leaner Approach, Decentralized, and AI-Driven Trials, Built to Cut Complexity and Accelerate Outcomes
Kick things off with the big idea, Milo EDC is built for smarter, faster, and more modern clinical trials.
- The Hidden Costs of Complex eCRF Systems
Highlight how traditional platforms slow things down, cost more, and require specialized roles and training just to function.
- Introduce Milo EDC – Built for the Future
Show how Milo simplifies everything with a unified platform, automation, and patient-first features.
- Market Segments Where Milo Excels
Walk through the key trial types where Milo really shines, from device studies to global CRO deployments.
- Case Study, Diabetic foot ulcer Trial
Share a real-world example of how Milo helped a sponsor hit enrollment goals early and stay compliant.
- Strategic Advantages for Stakeholders
Break down Milo’s benefits in a quick comparisons: speed, engagement, compliance, and cost.
- Closing & Q&A
Wrap up with a clear message: Milo isn’t just another tool, it’s a strategic enabler for modern trials.