- What are the top 3 priorities for the industry right now?
- Where should firms invest—and where should they stop investing?
- What will differentiate winners over the next 12–24 months?
- What does success look like in a more volatile, competitive market?
Archives: Agenda
Chairman’s Closing Remarks, Lunch & Networking
Changing Customer Behaviour: Winning When Information is no Longer the Advantage
- How is AI driven research reshaping the way customers make decisions – and what does this mean for the traditional buying journey?
- With knowledge now commoditised, where can OEMs, captives and dealers create real differentiation?
- How can customer experience be re-designed to drive loyalty and deeper engagement in a low-attention, high speed environment?
- What are leading European dealerships doing in practice to adapt, and what lessons can be scaled across the industry?
Representative of Autobiz
Presentation reserved for Sponsor
Chairman’s Welcome to Day Two
Networking Drinks Reception & Awards
Registration
Day One Round -Up and Final Panel
Q&A session – Ask Me Anything: Regulation, conduct and compliance across Europe — what matters now?
- CCD2 implementation: how will CCD2 reshape automotive finance across Europe?
- What does commission transparency mean for dealer and lender economics?
- Is regulation more of a constraint or an opportunity?
- How can firms stay compliant while remaining competitive?
- AMLD6, eIDAS 2.0, FiDA, Consumer Duty / local equivalents
- When regulation is a burden and when it enables innovation
AI Case Studies
Part 1: Rapid case studies showcasing solutions where business process automation meets auto finance (e.g., dealer AI assistant, fraud detection, process mining, used EV remarketing, digital point-of-sale journey, etc.). Each case study covers:
- The real problem the solution solves today
- What measurable impact has it delivered?
- Why should the industry care about this now?
Representative of Basikon