Archives: Agenda

Attendees can join 2x 30-minute discussions from a selection of topics led by industry experts.

1. Short-term Property Rentals Expansion: A Viable Option for Hoteliers?

From check-in to check-out, tech-savvy properties remove the staff from a seamless guest experience. Hear about learnings and successes from an entirely self-serving stay delivering personal touches and up-selling opportunities from afar

Ivana Tagliamonte, Co-Owner, Bellport Inn & Licensed Associate Real Estate Broker 

2. Experiential Hospitality for Hoteliers of the Future

Guests travel to have unforgettable in-destination experiences, and hoteliers who recognise this see stronger core revenues through higher-spending guests, longer stays and better reviews

Fran Kauzlaric, Chief Commercial Officer, Turneo

Matija Marijan, Chief Executive Officer, Turneo

3. Do Digital Experiences & AI Foster Loyalty Better than Human Interaction?

From booking to check-out, guests can now breeze through their hotel stay without ever saying “hello” to a single staff member. AI and automation are redefining convenience—but does that mean stronger guest loyalty or just faster service?

Erlendur Steinn Gudnason, Co-founder & COO, Sweeply

• Understanding the Medical Spa IT Landscape
• Accommodating to specialized needs vs. standard solutions
• Complying with legal and regulatory requirements
• Leveraging guest profiles for personalised offerings
• Future Trends in Medical Spa Technology

• AI-driven website personalisation: Feature your customer’s future journey
• Digital content creation visualising the beauty in ‘ordinary’ hotel and resort experiences
• Tailor images to seasons and holidays at the click of a button
• Relationships that go the distance: Experience Bookers opting in for an overnight stay

• Guest-facing green tech enhancing sustainability practices
• Culture shifts building a barrier to wasteful practices
• Automated systems for energy and water management
• Waste management technology making a difference in the hotel industry
• Eco upgrades: Smart swaps for high energy efficiency
• Platforms aiding local sourcing, donations and economic support for hotels and their communities

• Robo-ready service: Managing mundane tasks for smaller F&B, leisure and maintenance teams
• Improve staff retention by supporting existing roles
• Tech talk: Communicating the benefits to staff for smooth implementation
• Partnering with suppliers to meet your hotel’s unique requirements