- Skipping the queue with seamless guest check-ins
- Faster, frictionless arrivals enabling more memorable experiences
- Empowering teams with tools that enhance, not replace, guest interactions
- Apple & Google Wallet Keys: A gateway to redefining convenience, security, and guest autonomy
Archives: Agenda
Chairs opening remarks
A Smooth Flight to Standardising Processes in Hotel Chains
- Identifying new tools needed for automating staff processes
- Achieving standardisation across all major global systems with a single cloud-based solution
- Incorporating “champion” representatives across properties during project development
- Uplifting team attitudes towards new systems
- Leveraging system data for the best outcomes across properties
Chairs opening remarks
CHECK IN: All-included breakfast, Networking and Exhibition Opening
Networking Dinner
CHECK OUT: Six Star Global Networking Drinks in the Exhibition Hall
Interactive Panel Discussion: How Can Hoteliers Regain Control Over Guest Reservations?
Submit your approaches via SLIDO for expert panellists to discuss
- Best practices for boosting direct bookings
- Enhanced offerings driving guest loyalty and higher rebooking
- Rethinking rewards: Stay top of mind by diversifying and enhancing member benefits
- Minimising search detours with built-in price comparison tools
- Beat the rate race: Combat pricing pressures from OTAs and comparison sites
Moderator: Ryan Haynes, Director, Haynes MarComs