Clear definitions, real cases, and what insurers must stop confusing.
How resilience reduces exposure.
What cyber insurance can and can’t cover.
Archives: Agenda
Cyber Insurance v Cyber Resilience: The two pillars of a modern defence strategy
Clear definitions, real cases, and what insurers must stop confusing.
How resilience reduces exposure.
What cyber insurance can and can’t cover.
Case Study: The CX Multiplier. How Content Automation Lifted Loyalty, Conversion and Broker Engagement
How personalised content improved engagement.
The link between content, automation and conversion.
Real uplift in broker and consumer journeys.
Senior representative, SEISMIC
Lunch & Networking Break
Digital Claims Acceleration: Removing 40% of Manual Touchpoints
How insurers removed 40% of manual touchpoints in claims.
Where automation removed friction, how cycle times dropped.
What changed in workflow design.
SESSION 2 — THE PRECISION ADVANTAGE – Proof based data sessions showing what has actually worked.
Morning Networking & Refreshments Break
The 2026–2027 Digital Mandate: What Boards Expect Now Executive Fireside Chat
The three capabilities every insurer must build before 2027.
Why boards now demand measurable ROI and reduced friction.
How digital leaders are redesigning operating models, not running “projects”.
AI That Delivers: Real World Automation Gains in Claims & Customer Operations
Where conversational AI and automation have actually reduced cost-to-serve.
Case studies showing measurable gains in claims and customer operations.
How to scale AI safely with governance, transparency, and human oversight, what has changed in workflows, data and proof points from real deployments.
Senior representative, Boost AI