Despite advances in therapies, decentralized trials, digital tools, and recruitment, many patients never reach a point where clinical trial participation is a realistic option because they must navigate complex healthcare systems with little guidance. This burden affects all patients and caregivers, but is often amplified in underserved and historically underrepresented communities, contributing to trial populations that do not reflect those most affected by disease. Meanwhile, many frontline and allied healthcare professionals interact with patients throughout this journey but receive little training in healthcare navigation literacy or practical coaching approaches.
This interactive session highlights healthcare navigation literacy as an upstream workforce opportunity to improve preparedness for specialty care and clinical research. Participants will explore how equipping patient-facing professionals with simple navigation-coaching strategies can help patients ask informed questions, access resources, and recognize research opportunities when appropriate. Attendees will leave with actionable, workflow-friendly strategies to strengthen patient engagement and support more equitable pathways to clinical research.