Archives: Agenda

Everyone says they have AI agents. Few trust them in core processes where they can deliver the most impact.

After this session, you will:

• Learn the hidden cost of fragmented AI solutions
• Understand the six core capabilities to deploy AI agents that regulators can trust and COOs value
• See how leading financial services organisations are cutting cost-to-serve and improving customer experiences with agentic AI

• Diagnosis: Speed is not the problem; unquestioned trust is. Opaque, hierarchical “digital feudalism” in APAC finance has produced fragile systems where cultural inertia masquerades as discipline.
• Risk: Siloed guilds and loss of systems thinking hide AI risk; SaaS/API sprawl and privileged AI agents amplify fragility, a wake-up echoed by JPMorgan’s CISO.
• Remedy: Recast compliance as an aircraft control tower that coordinates visibility and timing, adopt systems-oriented assurance, map integrations and AI agents, and ensure someone is watching the watchers.
• Culture and alignment: Flatten governance, modernize guilds, shift from passive compliance to active assurance, and align with DORA-style resilience and third-party oversight to govern systems of action before they fail.

• Enabling a deep understanding of unique business contexts: How AI is helping financial institutions unlock operational advantages and enhance customer experience.
• Transforming work with AI: How to create an AI-first culture, from automation of low-value tasks to increased productivity and revenue generated per employee.
• Navigating AI challenges: Addressing the complexities of AI transformation, understanding enterprise context, driving successful change management, and doing it all securely.

Breaking the barriers to AI mimicking creativity, reasoning, pattern recognition, and where it diverges.

• Accelerating AI literacy and capabilities to enhance AI adoption

• How to ensure employees are compliant and risk-vigilant

• What can we learn from the EU AI Act and what will the impact be in APAC?

• Mastering risk management and ethical guidelines to become proficient

A panel of the industry’s most sought-after solution providers. Set the scene with a 60 second introduction and insight into their products and services. Visit the booths in the exhibition hall for more details and services!

Representative of Camunda

Representative of Expleo