- Shift focus from chatbots to invisible operational AI guests feel.
- Use AI to boost efficiency, accuracy, and profit—keep service human.
- Tackle the data tax: surface and fix data-quality issues.
- Prioritize prediction/correction (ETL, BI, pricing, inventory) for ROI.
Archives: Agenda
Beyond the AI Hype: Driving Revenue Optimization through Unified BI, Strong Data Governance, and Decision Dashboards
- Why most hotel AI and analytics initiatives fail: fragmented data, unclear ownership, and weak governance
- How unified BI and disciplined data management enable better commercial and service decisions in practice
- What it takes to move from “nice dashboards” to real, data-driven revenue steering in hotel operations
Prize Draw
Prize Draw
Business meeting 9
Business meeting 8
Breakfast Executive Exchange: Is Hotel Tech Overhyped? Market Signals and the 2027 Outlook
Strapline: Cutting through the noise to drive measurable value
- Market outlook: investment signals, consolidation, and risk priorities
- AI – separating hype from tangible results
- Establishing a use case – the difference between failure and success
- Investment priorities: where should you invest?