Archives: Agenda

• Japan as one of the largest pharmaceutical markets presents unique challenges and opportunities
• Overview of the current clinical trial environment, government support and major regulatory reforms
• What’s the reward of running clinical trials in Japan and Japan market entry?

Everyone’s launched an AI agent. Far fewer have made it the backbone of their customer experience – especially against the backdrop of FCA scrutiny. So, what separates the two?

• How can you build the business case whilst managing compliance concerns?
• What decisions nearly derailed the project and what does it look like to scale?
• How to measure value when legacy metrics stop telling the right story?

Allica Bank recently joined the list of Britain’s fintech unicorns; how have they adopted an AI first mindset to power growth?

From reducing webpage build times by 89%, increasing daily AI usage from 25% to 70% within a year, and more, how has this changed ways of working for the better?

Against a backdrop of fragmented data, complex onboarding, and rising client expectations, delivering seamless customer experience is a growing challenge when attracting customers.

• How can an AI-powered Onboarding Agent reduce friction, accelerate KYC and onboarding journeys, whilst supporting compliance?
• What are the practical steps towards a more connected, agent-enabled approach to customer experience and service delivery?
• How can Copilot and intelligent Agents amplify human expertise?