Archives: Agenda
OPENING REGULATORY KEYNOTE: Ensuring Clinical Trial Continuity – Navigating the Importation of Pharmaceuticals, Biologics, Medical Devices & Combination Products
- Understand current importation requirements and regulatory considerations for pharmaceuticals, biologics, medical devices, and combination products used in clinical research.
- Learn practical strategies and best practices to prevent shipment delays, mitigate compliance risks, and maintain continuity of clinical trial supplies across global supply chains.
- Explore how to navigate the FDA imports process from entry submission to compliance determination
Trails Without Borders: Emerging onto the Clinical Trials Landscape in Saudi Arabia, a Case Study Presented by Emmaus Life Sciences
- Managing regulatory, operational, and cultural considerations for successful site activation: Outsourcing for global submissions
- Insights into emerging geographies and how to navigate varying cultural landscapes
- Diving into the practical realities of managing multiple vendors, with strategies for maintaining consistency and compliance across borders
- Strategies for sponsors to optimize patient recruitment, site engagement, and trial efficiency in evolving clinical landscapes
Presented by Emmaus Life Sciences
PATIENT ADVOCATE SPOTLIGHT Bringing The Lived Patient Experience into How Clinical Trials Are Designed and Navigated
- Bringing the patient voice into every stage of development and embedding patient advocates from day one, moving from feedback to true co-creation across the trial lifecycle
- Breaking down barriers in access, diversity, and language to expand participation, build trust, and make trials truly patient-centered
- Simplifying participation and communication to reduce burden, improve understanding, and generate richer, more meaningful data
- Leveraging patient experiences to help change the landscape, making clinical trials better for patients worldwide
Beyond the Buzz: Profits, Pitfalls & the Next Frontier – Agentic AI
As insurers face mounting operational and demographic pressures, we explore whether agentic AI can move beyond hype to become the industry’s next true transformation layer.
Opening remarks
Opening remarks:
PRIVATE DINNER
The AI Advantage in Insurance: Winning On Customer Experience
- Where AI is delivering real CX results
- Reduce churn & boost retention
- Personalised, digital-first journeys
Allan Christian
General Manager
Engage

How to build your document intelligence capability in insurance
As insurers face growing pressure to process unstructured data faster and more accurately, document intelligence is becoming a critical capability across underwriting, claims, compliance and servicing workflows. We will go through
- Common implementation pitfalls: from poor data quality to disconnected workflows and low user adoption
- Exploring what is Agentic Document Extraction
- Where AI driven document processing is delivering measurable impact today across claims, underwriting and customer operation
PANEL DISCUSSION: Intelligent Automation Reality Check: Don’t forget the human
- What intelligent automation has actually delivered vs. where expectations have fallen short
- Cutting through the hype: what’s realistically achievable today and what’s coming next
- Why people remain the critical success factor in automation and AI
MODERATOR: Craig Beattie, Principal Analyst, Celent