Archives: Agenda

• Lessons Learned leading the company’s first IRT implementation including common pitfalls in configuration setup, resupply triggers, and IP accountability
• Cross-functional collaboration and vendor partnerships to optimize IRT setup and enhance supply visibility
• Establishing workflows, processes, integrations and standards in a new IRT implementation

 14:50 – 15:20 – Business Meeting 4 

15:25 – 15:55 – Business Meeting 5

16:00 – 16:30 – Business Meeting 6

10:40 – 11:10 Business Meeting 1 

11:15 – 11:45 Business Meeting 2 

11:50 – 12:20 Business Meeting 3

11:00 – 11:30 Business Meeting 1 

11:35 – 12:05 Business Meeting 2

12:10 – 12:40 Business Meeting 3

• How will AI replace the OTAs?
• How to use AI to win over competitors?
• Unlocking hidden weapon: win with your commission

• Aligning digital, data, and human capital strategies across regional portfolios
• Balancing automation and personalisation – how technology is deepening, not diluting, the guest connection
• Designing for intergenerational experiences – how to create services that resonate equally with a 35-year-old and an 85-year-old guest
• Building agile operational models that can evolve with shifting traveller behaviour and market demand
• The new metrics of success – from profitability and efficiency to sustainability and brand value