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Archives: Agenda

Navigating the New Landscape for Geopolitics and AI – A Critical Look at 2026

Understanding Lifetime Value to Target the Right Customers using Multi-Channel Digital Acquisition

Learn How Connected & Curated Information Delivers Speed, Accuracy, and Value in Insurance

  • Importance of Structured Data: Organizing data systematically to manage increasingly complex client needs
  • Automation and AI: Strategies to enhance client experience and streamline operations
  • Regulatory Compliance: Supporting compliance with cutting-edge technologies

Networking Break

Networking Break

Panel Discussion: Igniting Digital Inclusion in CX – What are we doing?

Panel Discussion: Outsourcing vs Insourcing – How has the Role of Third- Party Solution Providers Changed in Optimising Digital Technology?

Lunch & Networking Break

Debunking the Hype – Are we Still Experiencing an AI Revolution?

The AI Innovation Dilemma: Build vs Buy vs Both?

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