Implementing Gen AI into The Value Chain – How Do We Start?

  • Reviewing model code and architecture using XAI (explainable AI) techniques to interpret outputs and algorithms
  • Mitigating and re-testing strategies to find the right solution for your value chain
  • How can we generate simplicity with AI and agility with current infrastructures?

Closing Keynote Insights: What’s next for AI in Financial Services? How Will Asia Shape the Next Wave of Intelligent Finance?

  • Moving from automation to strategic intelligence: how AI will shape decision-making, risk management, and new business models
  • Preparing for the next investment cycle: what C-level leaders need to prioritise to stay ahead
  • The rise of real-time, agentic AI: transforming customer experience and operational agility
  • Building future-ready data foundations and compliance frameworks across diverse APAC markets
  • How Asia’s unique demographics, digital maturity, and regulatory momentum are positioning the region to set global standards for responsible AI in finance

Open Data Architectures for AI-Driven Finance

  • The financial services industry requires speed, precision, and transparency from data systems, especially as AI and ML become mission-critical for trading, risk, and customer intelligence.
  • Traditional data warehouses can no longer keep pace with these evolving demands.
  • This session will explore how open technologies are reshaping the modern financial data stack, including: ClickHouse, Apache Iceberg, and decoupled compute-storage models are redefining the modern financial data stack
  • Key takeaways will include practical strategies for: implementing open table formats, unifying real-time and historical analytics, Integrating AI tools directly into your architecture, avoiding the limitations of vendor lock-in

Panel Discussion: Beyond the Bot: Finding the Human Voice in AI-Driven Financial Services

  • Balancing automation and the human touch in client interactions
  • Personalization for a new generation of clients (Gen Z & Millennials)
  • What does meaningful personalization look like for digital-native customers?
  • Building trust through transparency and ethical AI use
  • Avoiding the “Robotic” experience: Injecting brand voice and empathy into AI
  • How do we make sure our AI doesn’t just sound smart, but also feels human?
  • Real-world examples where companies got this right—or wrong—and what we can learn.

Deploying Enterprise-Grade Agents Regulators Can Trust

Everyone says they have AI agents. Few trust them in core processes where they can deliver the most impact.

After this session, you will:

  • Learn the hidden cost of fragmented AI solutions
  • Understand the six core capabilities to deploy AI agents that regulators can trust and COOs value
  • See how leading financial services organisations are cutting cost-to-serve and improving customer experiences with agentic AI