Archives: Agenda

• The profession needs to embrace the move to non-financial reporting and assurance, independent of the size of the firm/network
• Advantages: responds to a need coming from investors, civil society and is also in line with what younger generations are interested in (talent attraction and retention)
• Great business development opportunity for audit firms
• Focus on next steps: capacity building internally and client facing, thought leadership and outreach

• Hype or help? Finding real value for your business amidst the AI buzz
• Introducing tailored automation for all guest touchpoints
• Entering the Age of AI with marketing visibility and hotel bookings
• Identifying necessary applications or interfaces for AI integration
• Journey to the cloud: How AI solutions rely on robust data centres

• OTA perspectives on future trends shaping the hotel industry
• Sharing insights for competitive pricing, consumer behaviours, and travel service integration
• Embracing social media and other distribution platforms for travel and tourism
• Plan ahead: Preparing for travel agent M&A activity
• Assessing current CRS and Channel Manager applications for working with partners
• The next steps OTA-hotelier collaboration

Attendees can join 2x 30-minute discussions from a selection of topics led by industry experts.

1. Short-term Property Rentals Expansion: A Viable Option for Hoteliers?

From check-in to check-out, tech-savvy properties remove the staff from a seamless guest experience. Hear about learnings and successes from an entirely self-serving stay delivering personal touches and up-selling opportunities from afar

Ivana Tagliamonte, Co-Owner, Bellport Inn & Licensed Associate Real Estate Broker 

2. Experiential Hospitality for Hoteliers of the Future

Guests travel to have unforgettable in-destination experiences, and hoteliers who recognise this see stronger core revenues through higher-spending guests, longer stays and better reviews

Fran Kauzlaric, Chief Commercial Officer, Turneo

Matija Marijan, Chief Executive Officer, Turneo

3. Do Digital Experiences & AI Foster Loyalty Better than Human Interaction?

From booking to check-out, guests can now breeze through their hotel stay without ever saying “hello” to a single staff member. AI and automation are redefining convenience—but does that mean stronger guest loyalty or just faster service?

Erlendur Steinn Gudnason, Co-founder & COO, Sweeply