Archives: Agenda

• Embedding sustainability into hotel infrastructure while maintaining or enhancing the guest experience
• How early tech and design decisions influence both environmental impact and service quality
• Waste, water, and energy: What smart solutions are leading the way?
• Using digital tools to monitor, manage, and communicate sustainability initiatives to guests
• Use cases from innovative, eco-conscious hotels

• Technology isn’t just infrastructure: it’s the backbone of guest safety, staff efficiency, and business continuity.
• Common Challenges: Issues like fragmented systems, slow response times, and lack of visibility create risk and inefficiency across hospitality.
• The Impact: When IT and Security fail to work in harmony, operations suffer and the guest experience is compromised.
• The Solution: Unified platforms and proactive processes that align technology and security to deliver reliability, resilience, and trust.

With the rapid evolution of hotel technology, developing a forward-looking strategy that balances innovation, investment, and integration is critical. This discussion explores how hotel groups are modernising legacy systems, aligning technology with brand vision, and building the foundations for sustainable digital growth.

Key themes:

• Building versus buying: How to decide between in-house development and external partnerships
• Integrating new systems into legacy infrastructure without disrupting operations
• Aligning technology investment with commercial and guest experience goals
• Governance, data security, and interoperability as cornerstones of scalable tech strategy
• How to future-proof existing assets with flexible, cloud-based, and data-driven solutions

A panel of the industry’s most sought-after solution providers. Set the scene with a 3 min introduction and insight into their products and services. Visit the booths in the exhibition hall for more details and services!

(Available for Sponsorship)