Archives: Agenda

• Dairy has been innovating everywhere — except where profit disappears
• Turning Liquid Process Intelligence into profits

• Cut GHG across Scopes 1–3 via efficiency, sustainable portfolios, and value‑chain collaboration (raw materials, packaging, water/energy)
• Quantify & design smarter with TCO Calculator, Sustainability Matrix, and LCA
• Optimize cleaning (CIP): low‑temp CIP, better rinsing, lower chemical load
• Reduce water/energy/chemicals/CO₂ while maintaining hygiene
• 360° Dairy Program: food safety + industrial + environmental + operator/equipment safety in one framework

A practical case on how to use market intelligence to:

• Spot early shifts and stay prepared
• Identify growth opportunities and risks
• Go from precision to timeliness

• The CO2e Reality in Dairy – Why efficiency gains alone won’t deliver net-zero
• What Hybrid Dairy Means – Blending dairy with next-gen ingredients to cut emissions without compromising taste or performance
• The Impact at Scale – How hybrid formulations can reduce footprint by up to 70%, backed by lifecycle data
• Making It Commercial – Winning consumer trust, navigating regulation, and integrating hybrid into mainstream portfolios

Consumers expect the same indulgent, creamy eating experience across dairy, processed cheese, and plant-based alternatives. At the same time, fat reduction, cleaner labels, and cost pressure reduce formulation flexibility. In this session, we highlight where texture performance is most at risk across different systems, and share validated strategies to rebuild structure for stable, process-robust eating quality.

• Why “same expectations” behave differently in dairy, processed cheese, and plant-based systems
• Identifying the ‘Failure Points’: When texture is at risk during processing vs. shelf life
• How structure can be rebuilt to deliver creamy, stable performance under real constraints

Customer experience strategies, products and design that has been around for decades is no longer fit for purpose. The customer of today and into the future is at home in an always on, digital first world. But no one wishes to eliminate the human relationships and understanding that have built this industry over centuries.

• Which elements of customer design would you like to see sent to a charity shop?
• What limiting beliefs should be consigned to the bin?
• Which strategies and experiences should never reemerge as a retro trend?

Audience engagement exercise with senior speakers from the day on stage

How do we predict the customer of the future? Will they be terminally online? Will they embrace the great wealth transfer? Or will there be a return to humanity and an embrace of the analogue? What can this industry expect, and how can it prepare?