Digital Transformation in Insurance Conference 2023

The next edition of the Digital Transformation in Insurance Conference will be held in London, providing vital insight into how the insurance industry can excel in client engagement and operational agility.

  • London, UK
  • Complimentary

Why attend?

WHAT TO EXPECT FOR 2023?

The Digital Transformation in Insurance Conference is the must-attend meeting for insurance and innovation executives to excel in customer engagement and operational agility and stay relevant in the digital age

200+

Attendees to meet each year

15+

Exhibitors to meet each year

20+

Speakers

70%

Attendees at Director+ level

200+

Attendees to meet each year

15+

Exhibitors to meet each year

20+

Speakers

70%

Attendees at Director+ level

2023 Agenda

  • 23 May 2023
  • 24 May 2023
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Streams

Stream one

Customer Engagement

Stream two

Operational Agility

8:45 AM

Chair’s opening remarks

Speakers

9 AM

Defining digital transformation: What does this mean for the insurance industry?

  • Understanding the customer experience ecosystem and what technology and digital strategies should be behind this
  • Meeting consumer needs through digitalisation without introducing operational risks
  • Recognising the changing customer digital behaviours and interactions with finance and insurance products

Speakers

9:30 AM

Reserved for Sponsorship

10 AM

PANEL DISCUSSION: Promoting customer well-being and trust through digital transformation

  • Building relationships in the virtual world and meeting the needs of not only customers but employees 
  • Employing flexible technological techniques to address the current environment and evolving customer needs
  • Examining the various aspects of vulnerability  
  • How can we as an industry foster a culture of well-being for our customers while also contributing to a larger social cause?

Speakers

10:30 AM

Gold Partner – Sprout.AI Roi Amir, CEO

11 AM

Networking Break

11:30 AM

How is embedded insurance refining the industry?

  • Moving to embedded insurance for a simple and streamlined customer experience
  • Eliminating the "one size fits all" mentality and enabling customers to construct clearly defined packages 
  • Utilising consumer data to produce a customer centric cover

Speakers

12 PM

Silver Partner - eGain

12:30 PM

Blending the human & digital touch: What do today's insurance customers want?

  • Reducing the need for customer-human interaction while ensuring consumers have access to all the information they require digitally
  • Identifying key consumer wants and concerns and creating tactics to provide immediate responses
  • Making customer-centric design the focal point of the digital transition and overcoming implementation difficulties
  • Investigating effective communication and phrasing approaches to best resonate with customers

Speakers

1 PM

Tech Spotlight

1:15 PM

Lunch Break

2:15 PM

PANEL DISCUSSION: Advancing ESG strategies in insurance

  • How can we measure the transition to net zero?
  • What role can AI and ML play in improving ESG credentials?
  • Which sustainable practices should be incorporated into the IT infrastructure?
  • How can we employ digital tactics to incorporate ESG into our consumers' financial education?

Speakers

2:45 PM

Silver Partner - Moxo

3:15 PM

How can we ensure employees' skills are invested in and utilised in the digital evolution?

  • What do modern employees expect?
  • Why are skills important in the digital age?
  • What strategies are critical to the success of the digital workforce?
  • How can we plan for the future of insurance and ensure the customer is front of mind?

Speakers

3:45 PM

Networking and Refreshments

4:15 PM

Reserved for Sponsorship

4:45 PM

How far can virtual really go?

  • How will technology and innovation impact the insurance industry?
  • Do we need to get ready for a future that is entirely virtual to accommodate advancing technology and generational demands?
  • Looking to outside industries to digitally modernize the insurance industry
  • Navigating the metaverse and blockchain in everyday insurance and payment transactions

Speakers

9:30 AM

Reserved for Sponsorship

10 AM

PANEL DISCUSSION: Accelerating diversity in insurance and broadening the technology talent pool

  • Fostering diversity in leadership groups, addressing unconscious bias, and creating an inclusive insurance environment
  • Attracting outside technology specialists to the insurance industry and ensuring that traditional models do not stifle internal innovation
  • Examining various approaches to the insurance workplace to broaden the talent pool and attract digitally savvy employees
  • What does the finance industry have to offer, and how do we demonstrate this to potential candidates?

Speakers

10:30 AM

Reserved for Sponsorship

11 AM

Networking Break

11:30 AM

Claims in the digital age: Trends, technology, and strategy

  • Navigating the shifting consumer preferences in claims 
  • Using communication channels and digital platforms like WhatsApp to engage customers and prevent feedback fatigue
  • Overcoming common obstacles while transforming and integrating tech into the traditional claims function

Speakers

12 PM

Digital transformation of intelligence, investigation, and public contact: Successful and sustainable change in complex environments

  • Presenting a case study based on Issured’s extensive experience of working in partnership to deliver digital transformation across UK policing
  • Highlighting challenges, potential pitfalls and benefits, that the transformation of traditional business processes can bring
  • Sharing an overview of Inssured approach of implementing successful and sustainable change in challenging environments 
  • Looking at experience based on delivering national law enforcement programmes; what can the insurance industry learn from this?

Speakers

12:30 PM

AI in the fight against insurance fraud

  • Using AI to detect organised fraud, exaggerated claims and to determine genuine customers
  • As process automation increases, automatic screening must too
  • Utilising internal, external and “exotic” data sources
  • How to measure success and what are the achievable benefits?

Speakers

1 PM

Tech Spotlight

1:15 PM

Lunch Break

2:15 PM

PANEL DISCUSSION: Cyber security as a catalyst for change

  • Exploring cyber risks reshaping the insurance industry
  • Navigating the technology that is altering the cyber threat landscape
  • Increasing the home office immunity against cyberattacks
  • Examining the possibilities and market for cyber security insurance

Speakers

2:45 PM

Reserved for Sponsorship

3:15 PM

The expectations of underwriters in a digital age

  • Underwriters as decision scientists, innovators, and customer advocates
  • Exploring algorithmic underwriting and human in the loop
  • What are the modern-day expectations of underwriters and how do we address any disconnect? 
  • Navigating the future of insurance underwriting and the key regulations involved

Speakers

3:45 PM

Networking and Refreshments

4:15 PM

Reserved for Sponsorship

5:15 PM

Chair’s closing remark

Streams

Stream one

Customer Engagement

Stream two

Operational Agility

8:15 AM

Registration and Refreshments

9 AM

Insurtech spotlight

In 10-minute slots, hear from three of the industry's most innovative Insurtech and disruptors:

  • Discover who is upsetting the current insurance business model
  • Explore different approaches to insurance
  • Understand practical approaches to innovation that can be applied in real-time
  • Dig deeper into internal company frameworks and strategies

Speakers

9:30 AM

Reserved for Sponsorship

10 AM

Fireside chat: Insurance & the metaverse: Pixel perfect?

  • Examining various insurance domains in the metaverse
  • Exploring key issues in the metaverse such as crime and regulatory factors
  • How do we protect customer vulnerability in the metaverse?
  • Who will be driving metaverse innovation in the future?

Speakers

10:30 AM

Networking and Refreshments

11 AM

Modernising industry image: Building brand awareness

Presenting a ManyPets branding case study:

  • Shifting the brand's focus from performance to brand public awareness
  • Bringing a furry friend to life; showcasing ManyPets summer outdoor campaign

Speakers

11:30 AM

PANEL DISCUSSION: Doing the right thing with data

  • Leveraging innovation and behavioral data to better understand consumer preferences
  • Using data to transform digital acceleration for an improved consumer experience
  • Investigating nonintrusive generation and collection of behavioral data
  • Using technology, capabilities, and skill sets to extract the most value from data for customers

Speakers

12 PM

The AI influence: Creating a seamless customer journey

  • Translating AI and machine learning theory and expectations into insurance products
  • Where does artificial intelligence have the most impact on the insurance industry?
  • Utilising the Omni channel path to provide a personalised digital customer experience
  • Implementing AI and ML strategies now for future success

Speakers

12:30 PM

Tech Spotlight

12:45 PM

Networking and Lunch

1:45 PM

Reserved for Sponsorship

2:15 PM

Technologies leading parametric insurance

  • Using digital transformation to expand the scope of parametric insurance
  • Combining data from IoT devices to aid in planning, mitigation, and prevention
  • How is blockchain being used to design and operate parametric insurance products?
  • What would current digital insurance platforms require to effectively deploy parametric insurance?

Speakers

2:45 PM

What is the next step in the insurance industry's digital transformation?

  • Preparing for the future with flexible and adaptable digital strategies
  • What should be the top technological priorities in the next 18 months?
  • How can we guarantee that the changes in our sector industry take ESG factors into account?

Speakers

3:15 PM

Chair’s summary and close of conference

11 AM

Redesigning operational structure: How can we digitalise risk management in insurance?

  • Restarting legacy systems and processes to allow for automation
  • Understanding how automation can aid in product development and distribution
  • Utilising risk to support consumer duty success
  • How can digitalization aid in understanding the industries' transition to becoming more sustainable?

Speakers

11:30 AM

Reserved for Sponsorship

12 PM

Case Study: Bringing insurance up to speed with fully digital insurance

  • Changing the world of underwriting through a data-driven approach
  • Connecting fleet insurance and promoting safer driving
  • Putting innovation at the forefront of insurance and product design

Speakers

12:30 PM

Tech Spotlight

12:45 PM

Networking and Lunch

1:45 PM

Reserved for Sponsorship

2023 Speakers

Select a speaker to learn more

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Eleanor Dallaway
Co-Founder, Assured

Eleanor Dallaway has 16 years of experience as a tech journalist. Eleanor served as editor and editorial director of Infosecurity Magazine from 2006 to 2022, during which time she founded the Women in Cybersecurity networking events, advised the Conservative Government on its information security policy and won several awards including the Women of influence award in the US and information security feature of the year. Eleanor is also published in The Guardian, The Sunday Times, The Times and Imbibe.

Session Details:

PANEL DISCUSSION: Cyber security as a catalyst for change

2023-05-23, 2:15 PM

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Charlotte Newton
Analyst, Thematic Intelligence, GlobalData

Charlotte is an Analyst with GlobalData’s Thematic Research Team. Since joining the team, Charlotte has written on important technologies such as Artificial Intelligence, ESG, Internet of Things, and Augmented Reality. Her comments regarding the Metaverse have also appeared in Time magazine. Prior to joining GlobalData, Charlotte studied for an MSc in Political Science, with a focus on Russia and Eastern Europe.

Session Details:

Fireside chat: Insurance & the metaverse: Pixel perfect?

2023-05-24, 10:00 AM

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Antton Peña
Founder & Chief Strategy Officer, Flock Cover

Session Details:

Case Study: Bringing insurance up to speed with fully digital insurance

2023-05-24, 12:00 PM

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Amit Sinha
Chief Technology Officer, Microsoft

Amit is the Chief Technology Officer for Private Equity (PE) at Microsoft UK. He advises PE Houses and Portfolio Companies on their technology roadmap from a technology, business and innovation perspective, drawing on over 10 years of practical experience. He has worked across multiple sectors transforming small and large organizations into nimble Digital Businesses using Cloud, DevOps and Custom Development. Amit’s background is in building robust and flexible IT platforms which enable customers to rapidly innovate and disrupt the market.

Amit joined the Forbes Technology Council (FTC) in 2021, is the Chair for the FTC Private Capital community, and is a British Computing Society Fellow.

Amit is passionate about STEM and the development of technology skills for the next generation of the Engineering workforce. He is Guest Chair for the skills steering committee for the Leicester and Leicestershire Enterprise Partnership (LLEP) and is a trustee at the Sci4Us charity, an award-winning children’s STEM Club, providing children of all backgrounds with the inspiration and resources to engage in STEM.

Session Details:

The AI influence: Creating a seamless customer journey

2023-05-24, 12:00 PM

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Josh Hart
Chief Technology and Product Officer, YuLife

Serial entrepreneur Josh Hart has set up numerous businesses across EdTech, Mobile and now the InsureTech world. Having created digital experiences used by millions, Josh’s mission is to make all digital interaction fun. As co-founder & CTO of YuLife, Josh has been re-imagining the world of insurance, building a company which focuses on helping people to be their best selves; mentally, physically and financially. Prior to YuLife, Josh was a co-founder of Chelsea Apps Factory and key in the development of the organisation, which consulted FTSE 250 companies and grew to well over 100 people, servicing customers such as Google, Standard Life and Waitrose.

Session Details:

PANEL DISCUSSION: Advancing ESG strategies in insurance

2023-05-23, 2:15 PM

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Leon Gauhman
Co-founder and Chief Product & Strategy, Elsewhen

I’m the co-founder and Chief Product & Strategy Officer at Elsewhen the Digital Product Consultancy. Among our clients are companies like Spotify, Google, Microsoft and Mastercard.Our mission is to empower leaders to harness a cutting-edge approach to design and technology to deliver positive impact for their organisations. We have three service offerings – Digital Strategy, Digital Transformation and Product Design. I write for publications including Sifted, Venturebeat, City AM and Fintech Futures. I love using my experience in engineering and product to invest in promising early-stage founders.

Session Details:

PANEL DISCUSSION: Doing the right thing with data

2023-05-24, 11:30 AM

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Laura Petrone
Principal Analyst, Thematic Intelligence, GlobalData

Laura Petrone joined the thematic research team in GlobalData in 2018. In her role as principal analyst she provides quantitative and qualitative analysis of the telecoms, media and technology sectors through a thematic research methodology. Her areas of expertise include the future of work, tech regulation, social media, the metaverse and advertising. Prior to joining GlobalData, she was senior analyst at IDC and associate analyst at Ofcom. 

Session Details:

Fireside chat: Insurance & the metaverse: Pixel perfect?

2023-05-24, 10:00 AM

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Sharon Rai
Diversity & Inclusion Partner, NatWest

A qualified Executive Leadership Coach, with a background in economic development, and consistently operating at the most senior levels within organisations, a real focus on people, performance and culture.

Having worked with Investment Promotion Agencies around the world, and hundreds of high growth firms, Sharon has in-depth understanding and experience of supporting businesses to grow. From start up to scale up, leading highly strategic decision making to achieve business goals and vision.

Taking a results-driven approach, with clear commercial understanding, and very practical knowledge of supporting innovation, and championing the business community.

An incredible ability to engage audiences with compelling, well thought out and articulate conversations, and seen as a leader for enterprise.

The ability to nurture meaningful relationships has been at the heart of her success, and her network, connections and influence are testimonial to her strong, authentic and passionate personality.

As a Diversity, Equity and Inclusion Partner, Sharon is driving cultural change, working with Leaders and teams to create an organisation where every single person can be their authentic self, feel valued and recognised. A place where diversity is celebrated and a brand that is relevant, successful innovative.

Sharon’s Motto...Hard work is a pre-requisite, failure is not the end, and fun is compulsory.

Session Details:

PANEL DISCUSSION: Accelerating diversity in insurance and broadening the technology talent pool

2023-05-23, 10:00 AM

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Edward Ventham
Co-Founder, Assured

Director and cofounder of Assured, an insurance brokerage focussed 100% on cyber. Ed is also an advocate for the young professional organisation ‘Next Generation Insurance Network’ and an industry 100 representative for the NCSC.

Session Details:

PANEL DISCUSSION: Cyber security as a catalyst for change

2023-05-23, 2:15 PM

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Roi Amir
CEO
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Paul Middle
Head of Telematics, Tesco Bank

Over 25 years insurance experience holding senior roles at both RSA and Tesco Bank, a decade of which has been building and driving innovation, particularly within the insurance telematics arena, where Paul is a recognised industry expert, launching multiple products across the world. Paul is also a keen runner in his spare time, forever chasing the next PB!

Session Details:

What is the next step in the insurance industry's digital transformation?

2023-05-24, 2:45 PM

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Andrew Waddelove
Head of Sustainability, LV

Andrew Waddelove joined LV= General Insurance in October 2021 as Head of Sustainability. Prior to joining LV=, Andrew worked as a sustainability consultant for 15 years across a number of industries for clients across the world. Andrew’s experience includes net zero strategies, greenhouse gas reporting and Taskforce on Climate-related Financial Disclosure reporting. Andrew’s role at LV= covers the operational impact of the business through to helping customers become more environmentally sustainable

Session Details:

PANEL DISCUSSION: Advancing ESG strategies in insurance

2023-05-23, 2:15 PM

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Peter Beesley
Future Skills and Career Lead, Direct Line Group

Transformational HR lead with experience delivering strategic People change across specialisms. Empowering people to be the best that they can be all enabled by their skills for today but also unlocking their potential with skills for tomorrow. Bring this all to life through the strategic review and implementation of Future Skills initiatives working to make skills the currency of the workforce for the future.

Working closely and co-creating solutions with c-suite through to front line, in house and externally developing and delivering people and commercial value add change, built from years of ER and business partnering experience.

Employee and personal well-being are truly one of Peter’s core values which is showcased throughout delivery and role as a Mental Health First Aiders.

Session Details:

How can we ensure employees' skills are invested in and utilised in the digital evolution?

2023-05-23, 3:15 PM

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Jeremy Trott
Claims Director, Ecclesiastical Insurance Group

Jeremy has worked in insurance for over 25 years – holding various roles across underwriting, sales, innovation and claims. Starting as an underwriter at Commercial Union, Jeremy progressed through a variety of underwriting and account management roles before taking over running the Aviva sales and underwriting team in Maidstone in 2003.

He moved across to Allianz in 2006 to run both the local Sales and underwriting and Small business team before taking his first head office role in Innovation and Strategy in 2009. He did this for 3 years before joining claims as the Claims operations manager for Allianz – running 5 sites including their offshore site in Trivandrum in India. After 8 years in this role and nearly 15 years at Allianz and now works at Ecclesiastical as their Claims Director.

Jeremy is also heavily involved at the CII – having sat on the Claims Faculty for 6 years before taking on the Chair in 2017. In 2019, as the faculty moved into the Society of Claims Professionals, he became its first Non-Executive Director.

Jeremy is passionate about strong customer service and employee advocacy, looking to use technological enhancements to improve both.

Session Details:

Claims in the digital age: Trends, technology, and strategy

2023-05-23, 11:30 AM

Session Details:

PANEL DISCUSSION: Accelerating diversity in insurance and broadening the technology talent pool

2023-05-23, 10:00 AM

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Kiron Bose
Chief Operating Officer, Issured Limited

Session Details:

Digital transformation of intelligence, investigation, and public contact: Successful and sustainable change in complex environments

2023-05-23, 12:00 PM

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Todd Zino
Chief Product and Technology Officer, By Miles

Turning product ideas from a napkin sketch to a full-fledged commercial launch. Building the core product for two successful startups with profitable exits. Leading M&A activities on both sides of the Atlantic and helped integrate the merged orgs. Todd is currently building the next big FinTech in Europe and is the Chief Product and Technology Officer at By Miles

Session Details:

Insurtech spotlight

2023-05-24, 9:00 AM

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Alastair Doodson
Director - Platform, Distribution and Sales, HSBC

Session Details:

How far can virtual really go?

2023-05-23, 4:45 PM

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Rob Moorehead-Lane
Chief Risk Officer, Aspen

Risk Management Executive with over twenty-five years of financial services experience, delivering risk management solutions within banking and insurance industries across a variety of global jurisdictions.With experience of strategic transformation, risk framework development and implementation and regulatory interventions. Operating at the forefront of risk management developments from a regulatory and business perspective. Experience of Regulatory policy making with the Financial Services Authority during Basel II and with KPMG during the development of Solvency II.

Session Details:

Redesigning operational structure: How can we digitalise risk management in insurance?

2023-05-24, 11:00 AM

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Melissa Collett
Executive Director of Professional Standards, Chartered Insurance Institute

Melissa’s role is to promote higher professional standards within the insurance and financial planning sectors. Melissa is also responsible for legal affairs and risk management. Through external stakeholder engagement, my aim is to raise awareness of best practice and drive ethical behaviour.

Session Details:

PANEL DISCUSSION: Promoting customer well-being and trust through digital transformation

2023-05-23, 10:00 AM

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Zuzana Loup
Data & AI Specialist - Financial Services, Insurance, Commercial, Microsoft

Session Details:

The AI influence: Creating a seamless customer journey

2023-05-24, 12:00 PM

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Janthana Kaenprakhamroy
CEO and Founder, Tapoly

Janthana is listed by Forbes as number 6 of the top 100 women founders to watch and among the top ten Insurtech female influencers according to the insurance institute.

Janthana is the founder of Tapoly, the award-winning Insurtech providing on-demand business insurance for SMEs and freelancers. Tapoly won Insurance Provider of the Year at the British Small Business Awards 2018 and also won at the Efma & Accenture Innovation in Insurance Awards 2019, Tapoly provides an extensive list of insurance types to cover your business for a day, a year, or anything in between

Tapoly also offers a SAAS solution for corporates wishing to rapidly deploy their own white-labelled insurance schemes.

Session Details:

PANEL DISCUSSION: Accelerating diversity in insurance and broadening the technology talent pool

2023-05-23, 10:00 AM

Session Details:

Insurtech spotlight

2023-05-24, 9:00 AM

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David Ovenden
Chief Underwriting Officer, AXA

Dave has 30 years of insurance experience across a number of technical and general management disciplines.Starting in Royal as a Property Underwriter in the London Market, moving through a variety of roles both international and domestic. Dave is now the CUO for AXA’s UK Commercial business. Joining AXA in Dec 2021, he has a specific brief to transform the UW and Pricing capabilities, whilst continuing to improve the underlying performance of the business.

Session Details:

The expectations of underwriters in a digital age

2023-05-23, 3:15 PM

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Bilge Mert
CTO, Brit Insurance

Bilge leads Brit’s Tech&Data teams and is responsible for leading Brit’s innovative approach to digitalisation of the specialty insurance industry. Bilge has 19 years’ experience in technology, with a strong track record in driving commercial value and business transformation through the integration of automation and technology. She joined Brit from InsurTech iptiQ, Swiss Re’s start-up where she most recently held the position of Senior Director and member of the Executive Committee. There, Bilge was responsible for developing and driving iptiQ’s tech & data strategy, building its global engineering community and delivering its white labelled insurance platform to iptiQ’s distribution partners.

 

Bilge also brings valuable experience from outside of the insurance industry, with a career that has spanned, fast moving consumer goods (FMCG), pharmaceuticals and consultancy. Prior to joining iptiQ in 2019, she previously worked at British American Tobacco, Mondelez and Accenture UK.

Session Details:

Defining digital transformation: What does this mean for the insurance industry?

2023-05-23, 9:00 AM

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Kirsty Wilmot
Head of Product, By Miles

Kirsty is the Head of Product of By Miles and is focused on continuous discovery and empowered product teams to deliver brilliant outcomes for customers and businesses. Working in InsurTech on a mission to make insurance and driving fairer for customers.

Session Details:

PANEL DISCUSSION: Doing the right thing with data

2023-05-24, 11:30 AM

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Gemma Passant
Head of Customer Experience, Many Pets

Session Details:

PANEL DISCUSSION: Promoting customer well-being and trust through digital transformation

2023-05-23, 10:00 AM

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Dan Keeley
Chief Engineer, Hubb

Dan Keeley has been working in data engineering for over 15 years. He was named one of the UKs top 50 data influencers in 2016. He is now Chief Engineer at hubb (Named challenger of the year) - an exciting Scottish insurtech working on transforming the broking market.

Session Details:

PANEL DISCUSSION: Doing the right thing with data

2023-05-24, 11:30 AM

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Lauren Spearman
Global Heads of Comms & Engagement, Many Pets

Session Details:

Modernising industry image: Building brand awareness

2023-05-24, 11:00 AM

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Anuj Agarwal
Data and Analytics Lead, Natwest

Anuj brings a unique combination of enterprise thinking powered by an entrepreneurial flair. Anuj is a technical leader with a substantial delivery record of complex technology platforms including Cloud Transformation, Data Modernization, Fintech Products, and Data-driven Algo Trading.

Anuj enjoys leveraging strong business and technical acumen to facilitate world-class customer-centric products leveraging data, blockchain, and AI. He maintains a proven track record of working effectively with clients, team members, vendors, and other key stakeholders to resolve complex business challenges.

Anuj is passionate about Blockchain/Crypto and NFT and shares his knowledge on the crypto market and sensible investing via his blog http://cryptoresearchfund.com.

Session Details:

How far can virtual really go?

2023-05-23, 4:45 PM

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John Pyall
Head of Underwritting, Munich Re - Great Lakes Insurance

Head of the Product and Underwriting department for Great Lakes providing product oversight and governance for all insurance products, including product approval and review processes, product design and transition to market and oversight of wordings for Great Lakes global insurance business.

Previous experience as a Claims Manager with a demonstrated history of working in the insurance industry both in the London market as well as Asia and Germany. Skilled in different areas of Insurance and Reinsurance claims, wordings, reviews, due diligence and onboarding of new clients, Property & Casualty Insurance. Strong business development knowledge including Management, Risk Management and Training,. Post Graduate degree and MBA from The Open University, qualified mediator and arbitrator and published author in reinsurance and business interruption amongst other subjects.

 

Member of CILA SIG group on Construction Energy and Engineering. Author and technical editor of the Chartered Insurance Institute book on Reinsurance and contributor to several textbooks on Insurance such as Riley on Business Interruption.

Session Details:

PANEL DISCUSSION: Advancing ESG strategies in insurance

2023-05-23, 2:15 PM

Session Details:

How is embedded insurance refining the industry?

2023-05-23, 11:30 AM

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Simon Pink QBE
Head of Emerging Technology, QBE Ventures

Simon is the Technology investment lead for QBE Ventures in Europe. He defines the direction for new and existing strategic venture investments and portfolio companies through the application of emerging technologies.

Prior to this role Simon served nearly 25 years in technical delivery and advisory roles with IBM and their Financial Services Clients in Europe.

Session Details:

PANEL DISCUSSION: Doing the right thing with data

2023-05-24, 11:30 AM

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Nyasha Kuwana
Head Of Product At FloodFlash,

Since 2010 Nyasha has led initiatives in insurance businesses to understand new geographic markets, customer cohorts and emerging trends, develop strategies to take advantage of the opportunity, implement new products and services, and launch them. A large part of Nyasha career has been orientated towards and has developed a passions for Digital and emerging technology trends Small businesses and start-ups

Session Details:

Insurtech spotlight

2023-05-24, 9:00 AM

Session Details:

Technologies leading parametric insurance

2023-05-24, 2:15 PM

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Fredrik Thuring
Head of Operational Analytics, Trygg-Hansa

Session Details:

AI in the fight against insurance fraud

2023-05-23, 12:30 PM

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Neil Dodd
Chief Product Officer, Cuvva

Senior and experienced manager of multiple large scale (millions of users) projects and products with a passion for user experience.

Manager of technical, product and design teams including UX, project/programme managers,product managers, developers and quality assurance.

Session Details:

Blending the human & digital touch: What do today's insurance customers want?

2023-05-23, 12:30 PM

Session Details:

PANEL DISCUSSION: Promoting customer well-being and trust through digital transformation

2023-05-23, 10:00 AM

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Bartosz Golba
Research Director, Financial Services, GlobalData

Bartosz Golba is Research Director, Financial Services at GlobalData, providing robust data and actionable insights to a number of world’s leading financial services organisations, not least related to disruption caused by evolution of technology. A former wealth manager, Bartosz has more than 10 years of experience in dealing with changing behaviours and expectations of both FS providers and their customers.

Session Details:

Chair’s opening remarks

2023-05-23, 8:45 AM

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Valentin Gerasimuk

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44 20 7149 5973

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Megan Gleave

Conference Producer

+44 (0) 20 4540 7727

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Moona Popal

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SPONSOR ENQUIRIES

To enquire about sponsorship opportunities for the conference, please contact:

Valentin Gerasimuk

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+44 20 7149 5973

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Megan Gleave

Senior Conference Producer


+44 (0) 20 4540 7727