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Company Location: Travessera de Gràcia 71 BARCELONA
Company Description: You're great and we prove it! 123COMPARE.ME increases your hotel direct sales. Our platform optimizes your websites to win back direct bookings. We deploy a layer of intelligent content above your digital tools, to prompt travellers on booking directly with you. With and easy and quick integration, you'll see the benefits from the first day.
Company Website: http://123compare.me
Company Location: Advanced Digital Broadcast SA Route de Lausanne 319, Switzerland
Company Description: ADB has 24+ years history in offering innovative and high-quality full system solutions for content distributors, TV operators and hospitality property owners, who want to deliver best-in-class video and broadband services to their customers. ADB combines innovation, system integration, software and hardware expertise with user expectations to provide reliable and fully integrated products with a guarantee of on-time deployment and long-term support. The company is a valued partner of choice to service providers and operators around the globe. ADB’s solutions empower the world’s leading content distributors, Pay-TV and broadband operators.
Company Website: https://www.adbglobal.com/
Company Location: Adria Scan d.o.o. Radnička 9, Kerestinec 250
Adria Scan is an ID/Passport scanners provider.
Our solution transfers all data from scanned documents into hotels software within a few seconds.
Integrated with over 50 hotel software and recognized by leading hotel chains and independent hotels across 80+ countries makes us leaders on the global market.
Company Website: http://www.passport-scanners-hotels.com/
Company Location: http://www.agilysys.com/ United Kingdom
Agilysys is a leading technology company that provides innovative point-of-sale, property management, inventory and procurement, workforce management, analytics, document management and mobile and wireless solutions and services to the hospitality industry. The company's solutions and services allow property managers to better connect, interact and transact with their customers by streamlining operations, improving efficiency, increasing guest recruitment and wallet share, and enhancing the guest experience. Agilysys serves four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Foodservice Management; and Restaurants, Universities, Stadia and Healthcare. A significant portion of the company's consolidated revenue is derived from contract support, maintenance and subscription services. Agilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA, and offices in Singapore, Hong Kong and Malaysia. For more information, visit www.agilysys.com
Company Website: http://www.agilysys.com/
Company Location: 4th Floor Drapers Court Kingston Hall Road United Kingdom
With more than 20 years of experience delivering unlimited distribution capabilities, mission-critical and scalable IT solutions to the world's biggest travel brands, Amadeus is in a unique position to offer hoteliers an advanced suite of IT and distribution solutions.
Amadeus Hotel Platform, our flagship solution, is a centralised hotel management solution that transforms hoteliers' IT and distribution capabilities. Built around one comprehensive database, and available as a Software-as-a-Service model, it combines central reservation system, above-property management, call centre, distribution to any channel, e-commerce and business intelligence into one fully integrated platform. It can also interface with Amadeus Revenue Management and any third-party application. What's more, several core components of Amadeus Hotel Platform are available as standalone solutions:
Hotel central reservation system
Built on open-technology architecture, the Amadeus Hotel Platform - Central Reservation System solution is a central point for unlimited distribution of your hotel rooms and services to all desired channels. Its sophisticated technology has the scalability and flexibility to adapt to new shopping trends and can support the highest volumes of look-to-book ratios and transactions from any channel. You can easily manage and distribute all types of content and enjoy higher flexibility in rate and inventory settings. The e-commerce solutions for web and mobile platforms and the built-in call centre application allow for better service to your guests while increasing booking conversions.
Hotel data administration application
Amadeus Hotel Platform - Content Management is a centrally hosted data administration application that allows hotels to upload, store, manage and distribute textual and multimedia content to both indirect and direct channels, simply and effectively. You can deliver sales-critical information to your target audience in the right place, at the right time, and in the preferred language, thanks to a highly intuitive and flexible user interface that lets you customise your content by channel and market. You can eliminate the risk of discrepancy and maintain content coherency across channels while boosting booking conversion with extensive and relevant commercial content.
Multi-channel distribution solution for hotels
Amadeus Hotel Platform - Channel Hub is a multi-channel distribution solution built with a single interface to connect hotels to online travel agencies, travel websites, metasearch engines and GDSs - more efficiently and cost-effectively. The solution not only allows you to centrally manage which sales partners you wish to work with and how; it also lets you expand your distribution reach creating new audiences and maximise occupancy levels. You can grow your brand on a global scale with minimal effort and investment while enjoying fast deployment of new CRS business functionality across channels.
Multi-criteria hotel search solutions
Channel Hub Plus is a multi-channel distribution solution built with a single interface and search engine technology that facilitates powerful, multi-criteria hotel search. The single interface connects hotel chains to numerous sales channels while advanced data gathering technology protects your CRS from high volume hits and enables it to respond to shopping requests with the most relevant offers. You can expand your distribution reach creating new audiences, grow your brand on a global scale with minimal effort, enjoy fast deployment of new CRS business functionality and power your web and mobile platforms with innovative search capabilities while significantly improving your 'look-to-book' ratio.
Hotel revenue management system
Amadeus Hotel Platform - Revenue Management is a state-of-the-art solution that works to fill hotels' rooms at the most profitable price according to learned demand patterns, enabling hoteliers to transform their business performance by making informed inventory and rate management decisions based on concrete business intelligence. Using advanced forecasting models combined with detailed historical and future booking data, the solution makes intelligent rate and inventory recommendations to maximise hotels' revenue contribution and increase profitability.
Company Website: http://www.amadeus-hospitality.com
Company Location: Apaleo GmbH Leopoldstraße 8-10 Germany
Apaleo, a Munich based startup, recently presented the so called Open Hotel Management Platform.
A completely API driven concept the hotel industry has been waiting for years which will allow the hotelier to choose from a variety of applications.
Any kind of inventory (i.e. rooms, beds, workspaces, meeting rooms) is supported along with flexible time slices and a maximum level of self-configurability.
Company Website: www.apaleo.com
ASSA ABLOY Hospitality (VingCard & Elsafe)
Company Location: First Floor Kingsway House 103 Kingsway United Kingdom
Since its founding in 2003 by Frank Reeves, Avvio has consistently broken new ground with cutting-edge technologies that enable hotels to drive growth in direct bookings and reduce their dependence on OTA channels.
Avvio’s advanced booking engine ‘Convert’ is designed to match the ever-evolving requirements of hotels and serviced-apartment operators. It is supported by best-in-class website design, superior analytics and cutting-edge digital marketing services. Avvio’s specialist approach to conversion optimisation has ensured Avvio’s technology platform leads the field, helping hotels to strengthen their direct sales channel and increase profits in an increasingly complex digital landscape.
Over the past 15 years, Avvio has consistently delivered results that impress and has grown to support a client base of over 450 hotels and serviced apartments across Ireland, the UK and North America.
“Avvio grew our direct bookings by €1 million inside their first 12 months or partnering with us. They are the clear leaders in making hotels more competitive online.”
Company Website: http://www.avvio.com/avvio-guarantee.html
Company Location: https://beekeeper.io/ United Kingdom
Beekeeper is an award-winning mobile communication platform for non-desk employees. We believe that every single employee deserves to be happy at work and happy employees help their companies succeed. Beekeeper creates transparent and open mobile environments where people can educate, support and inspire each other. Our mission is to connect the people disconnected from their company communication. We help clients from numerous industries including hospitality, manufacturing and retail in over 100 countries to reach, connect and engage people across teams and different locations. Beekeeper helps your business improve the communication flow, increase employee engagement and reduce turnover.
Company Website: https://beekeeper.io/
Company Location: http://beonprice.com/en/ United Kingdom
BEONPRICE is the most cutting-edge RMS in the market which maximize profitability based on quality indicators and market segmentation. Working with over 1,500 hotel clients in 30 countries to improve their Revenue Management.
Company Website: http://beonprice.com/en/
Company Location: http://dailypoint.kiss-crm.com/ United Kingdom
Central Data Management with dailypoint™ – the key to your success!
dailypoint™ is the solution for your success in a Big Data world. Hotels own an enormous amount of data and with dailypoint™ you are able to finally drive value out of it. Collect data from all relevant touchpoints, including PMS, POS, Website, Newsletter, Wi-Fi etc. and let the unique dailypoint™ platform do the rest. dailypoint™ is the most comprehensive CDM (Central Data Management) platform for Hotels and Hotel-Chains to cover your Customer Relationship Marketing (CRM), Customer Relationship Analytics (CRA) and Customer Relationship Operations (CRO) in one solution. Make your data work for you with the help of dailypoint™.
Company Website: http://dailypoint.kiss-crm.com/
Company Location: http://www.dinggly.com/ United Kingdom
Company Description: Dinggly is an intelligent paging system that lets you deliver always-present levels of service without disturbing your guests. Dinggly’s user friendly call buttons can be applied to numerous tasks within the hospitality sector, including: - Obtaining service in unattended areas - Asking for assistance from meeting rooms - Organising staff to collect food orders - Requesting room service tray removal With Dinggly you can deliver the levels of service that bring customers back time and time again. The simplicity of Dinggly call buttons is complemented by Dinggalytics, a powerful analytics package that allows you to measure the performance of individual locations or staff members. Dinggly works over WiFi (and even far beyond it). Our pagers allow waiting staff to ‘grab’ calls for themselves, preventing multiple staff converging on one call. Plus you can receive real-time workload and responsiveness data on individual locations and staff members. To know more visit our website: http://www.dinggly.com/ See you in Singapore! Anthony Robins, CEO
Company Website: http://www.dinggly.com/
Company Location: https://www.dormakaba.com/en United Kingdom
The merger of Dorma and Kaba has formed an industry leader, making dormakaba the most trusted brand in the lodging industry. The Ilco and Saflok product brands offer a complete selection of guest room locking and access management solutions for limited service properties, as well as deluxe destination resorts. dormakaba is a single source for products, solutions, and services related to doors and secure access to buildings and rooms. With around 16,000 employees and numerous cooperation partners, we are active in over 130 countries. dormakaba is headquartered in Rümlang (Zurich/Switzerland) and generates an annual turnover of over CHF 2 billion.
Company Website: https://www.dormakaba.com/en
Company Location: 28th October Avenue No. 1 Engomi Business Center Block C Cyprus
Company Description: Dot.Cy are a Microsoft Global Gold Partner and prestigious Microsoft Inner Circle award winners in the Hospitality industry, providing a unique Hotel Operations Management and Guest Relationship Management (GRM) platform on Dynamics 365 called dotHospitality, covering B2B Sales, Events and Banqueting, Marketing, Guest Services, analytics, AI and other features.
Company Website: https://www.dotcy.com.cy/#welcome
Company Location: 250 Sutter Street #400 San Francisco United States
Duetto’s Revenue Strategy Platform and suite of cloud applications address hospitality’s complexity in distribution and technology, providing powerful solutions that increase conversion, guest loyalty and revenue.
Company Website: http://www.duettocloud.com/
Company Location: Exponential-e 100 Leman Street, London, United Kingdom
Exponential-e delivers Connectivity, Cloud, Voice, Data Centre and IT services to hotels across Europe. We are renowned for our customer centric approach and have been awarded 7 ISO accreditations. We wholly own our superfast business Network and have a UK based 24 x 7 / 365 service desk.
Company Website: http://www.exponential-e.com/hotels
Company Location: Baarerstrasse 145 212
Boosting hotel share of guest wallet. Guaranteed!
While filling hotel rooms with guests is important, increasing total guest value is equally fundamental in order to manage a healthy hotel. Guests spend much outside the hotel; money a hotel could potential get a share of. With direct data access to 120+ million unique airline travelers combined with a proprietary AI empowered closed-loop marketing platform, Epteca has boosted ancillary revenue for its clients across Europe. By creating a hyper-personalized Virtual Concierge based on big data, each guest is met with engaging destination information and carefully curated offers from brands and services which together increases the overall guest experience as well drives new revenue streams. Higher share of guest wallet is essential for every hotel in this competitive market, and Epteca is the only end-to-end, plug & play solution in the world based on big data and AI with best-in-class conversion rates. Guaranteed!
Company Website: http://www.epteca.com/en/home
Company Location: http://exclusivi.com/ 21
AI for Hotels: cross-sell in-destination experiences & understand guests in ways that are easy, engaging & fun.
Exclusivi curates content & integrates systems from the Hotel, Destination Management Companies & local vendors providing a seamless experience. Our CRM & Analytics dashboard offers unprecedented insights, while our mobile & TV apps, kiosks, smart WiFi portal and marketing automation drive conversions, at scale.
The platform unifies data and experiences ranging from wifi access to in-room entertainment. We leverage AI for actionably combining data from PMS, POS, guest personality visual quizzes, text NPL sentiment analysis, net promoter score surveys, mobile device sensor data & indoor wifi geolocation; identifying guest “moments” and delivering the right message via push, email, wifi pop-up, TV message and public digital signage. Our SaaS service is the most competitive in the market and comes with ROI guarantee.
Company Website: http://exclusivi.com/
Company Location: http://fairmas.com United Kingdom
Fairmas - Your expert in Financial Planning & Controlling Software, and Management Reporting for the hospitality industry!
From small family hotels to major international chains, we offer the right solution for every need – software for efficient planning of revenue, costs and profits for every division of your company.
Our flexible Management Reporting System combines forecast and budget scenarios with actual data from your PMS and accounting systems. Optimizing your work processes by using our software tools simplifies your daily work, saving time and money. Our satisfied international customers have successfully improved their planning processes by using Fairmas software solutions on a daily basis.
Over 8,000 users at more than 3,500 hotels worldwide are currently working with our software solutions – from global hotel chains, to leisure and privately-owned hotels. In addition to our portfolio of system- and web-based planning tools, Fairmas also offers tailor-made solutions focusing on the individual requirements of hotel operators, as well as owners.
Company Website: http://fairmas.com
Company Location: First Data TeleCash GmbH & Co. KG Marienbader Platz 1 186
First Data (NYSE: FDC) is a global leader in commerce-enabling technology, serving approximately six million business locations and 4,000 financial institutions in more than 100 countries around the world. The company’s 22,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 3,000 transactions per second and $2.4 trillion per year.
Company Website: www.firstdata.com
HARMAN Professional Solutions
Company Location: HQ 16 Rue de Bucarest Paris United Kingdom
HotelAppz is a cloud-based Customer Data Platform (CRM) that allows hotels to break free from the shackles of Internet Distribution Platforms. We help hoteliers harness the power of guest data to run more intelligent marketing initiatives and manage your client relationships. Our integrated platform aggregates all guest data (coming from PMS, Channel Managers, e-reputation, etc.), orchestrates targeted marketing initiatives and creates personalized loyalty programs that drive direct repeat bookings. Much more than a CRM, we give hotels access to the power of Big Data and powerful guest marketing analytics (BI). We're quick to implement and starting at 1200 € per year per hotel the ROI is immediate, while increasing both your revenues & margins.
Company Website: http://www.hotelappz.com
Company Location: hotelkit GmbH Strubergasse 26 United Kingdom
hotelkit is a Hotel Operations & Communications Software that digitalizes internal processes in a hotel. Marius Donhauser (Founder & CEO) developed hotelkit for his own 4-star boutique hotel in Salzburg.
The employee software is already successfully being used by 500 hotels worldwide and more than 25.000 hotel employees now work with hotelkit every day in properties from Fraser Suites Queens Gate London, INK Hotel Amsterdam MGallery by Sofitel, Estrel Hotel Berlin, Novotel Suites Den Haag City, 25hours Hotels and many more.
hotelkit is all about making hotel operations simple and boosting productivity among teams. It provides hotel employees with digital tools to fulfil daily tasks, repair jobs, guest requests, checklists and shift handovers efficiently.
Employees have access to the hotel’s knowledge base with pictures, screenshots or videos explaining "Standard Operating Procedures" in a modern way. Or they simply reach out to their coworkers to share news or discuss challenges with a tool that reflects today’s communication style.
For chains or groups of hotels a multi-property solution is offered to enable communication across.
Company Website: https://www.hotelkit.net/en/
Hoteza Hospitality Software
Hoteza Hospitality Software
Company Location: Hoteza Hospitality Software Russia
Company Description: Anything for your guests. All in one place. Hoteza is the most intuitive and flexible information, communication, and entertainment system in the hospitality industry and includes such products as Hoteza HotPad, Hoteza HSIA, Hoteza HotSign, Hoteza Mobile, and Hoteza IPTV which can be supplemented with innovative patent-pending AirStream technology, allowing guests to wirelessly share any content from their Apple and Android devices with in-room TV. All products have a single cloud-based back-end and seamlessly integrated with all major PMS, GRMS and POS systems. Hoteza is expanding and already has a strong footprint in the Asia Pacific region with running installations and distribution partners. MGM Cotai, Wyndham and Wanda hotels are among Hoteza's customers in China. Reference list with more than 300 hotels around the globe includes properties of Kempinski, Radisson, Marriott, Accor, Hilton, IHG, Rocco Forte, Corinthia, MGM, Hard Rock, and many others. Brands: Hoteza TV, Hoteza HotPad, Hoteza Mobile, Hoteza HSIA Categories HSIA/Installation In-room Controls – HVAC/Lights/etc. Mobile Applications TV Content/Interactive TV/IPTV
Company Website: http://www.hoteza.com
Infor Hospitality Solutions
Infor Hospitality Solutions
Company Location: http://www.infor.com/solutions/hospitality/ United Kingdom
The Infor Hospitality difference
Complete software solutions for hotels
Infor is the third largest provider of enterprise applications and services, helping 70,000 customers in 194 countries improve operations, drive growth, and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, using ground-breaking technology that delivers a rich user experience, and flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both.
The Infor strategy of developing truly industry-specific applications, as opposed to focussing on broad vertical markets has built a one-stop shop for hoteliers. Infor Hospitality offers integrated applications which address multi-departmental profit points from the front to the back office. This spans, property management, revenue management, financial management and more.
Whether you are a chain or independent, large or small hotel, we have the right software to improve your customer service and bottom line profit. Social media innovation, mobile technology, quick deployment, easy integration and flexibility are all standard features and Infor continues to deliver innovation to the sector with the development of social media sentiment tracking and truly mobile check in via iPads.
Customers include Shearings, Best Western, Universal Studios, Hunley Hotel and Golf Centre, City Nites, Guoman Thistle and Hyatt. 90% of the hotels on the Las Vegas strip use Infor Hospitality.
Executive tasks - Attract more guests and increase profits with Infor HMS (Hotel Management System), for guest, property and call center management and Infor EzRMS for revenue management, as well as with these Infor solutions: Infor SunSystems, Infor Corporate Performance Management, Infor Workbrain, and Infor Epiphany.
Front office - Integrate your front-office and on-property hotel technology with Infor HMS, and Infor EzRMS. Improve guest satisfaction and optimise business performance with a centralised, single view of your guests.
Revenue Management - Whether you have a large international hotel company or are an independent hotelier, you'll get an affordable, fully automated revenue management solution (RMS) with Infor EzRMS, developed using the latest business forecasting and optimisation technologies. You can sell the right product to the right customer at the right time and for the right price with Infor EzRMS, which treats bookable hotel nights as a perishable commodity and helps optimize revenue.
Reservations - Increase occupancy, boost revenue, and improve profits with Infor HMS Call Center Management and Infor EzRMS. Maintain your profit strategies all the way from hotel distribution channels through guest stays.
Conferences - Take the worry out of hotel event planning with Infor HMS or Infor Starlight PMS, either solution provides a powerful, flexible hotel software solution that integrates conference room and equipment rentals with room bookings and catering services.
Sales and marketing - Book the best business for your property, maximise revenue opportunities, communicate your brand, and build lasting customer relationships with Infor HMS, Infor Epiphany, Infor CPM Business Edition and Infor SunSystems.
Financial Management and Accounting - Deliver accurate financial results with Infor Infinium FMS, Infor SunSystems, and Infor CPM Business Edition. All your financial results are in one place, so you can analyse them and react quickly with refined sales strategies and cost-cutting measures.
Maintenance and Engineering - Reduce costs, boost efficiency, enhance top-line growth, and improve guest satisfaction by keeping your assets in working order with Infor EAM Enterprise and Infor Workbrain.
Housekeeping - Improve hotel housekeeper scheduling, tracking, and reporting with Infor Workbrain and Infor EAM Enterprise, as well as with Infor HMS scheduling and assignment functions.
Mobility - In the hospitality industry it’s all about speed, and about allowing guests to communicate the way they want to with selected businesses. With Infor HMS Mobility, your staff and guests can access information directly from their enterprise applications in real time via mobile devices, without interfaces and middleware. Your employees will be able to act on the spot and complete tasks instantly, even if they need to coordinate with other team members or departments. Your managers can monitor the real-time workload of activity, completed tasks, and interaction with guests. As a result, staff efficiency will increase, and you’ll be able to track and measure accountability. Plus, your guests can immediately convey their hospitality concerns to you via their in-room laptops and mobile devices. You can choose from two categories or service types:
Mobile hotel services - As a hotel associate, you can perform the same functions on a hotel-owned Apple® iPad® that you perform on a standard workstation, using the same HMS credentials and graphical interface. For example, you can check in guests on your iPad curb side or at conference registration desks to speed up the process or to simply cut check-in or check-out wait time at the front desk. Plus, your concierge will easily be able to integrate information on local attractions to maps, and your housekeepers and rapid-response team will be able to work more efficiently.
Mobile guest services - With Infor HMS Mobility, your guests can complete tasks that are traditionally completed by a hotel associate—for instance, check-in and check-out—from their personal mobile devices. Your organization can customize logos, colours, images, and fonts on the app to maintain brand consistency.
Flexible deployment options Cloud, Saas or On-Premise - You can activate our applications in a way that makes the most sense for your business, and change your approach over time. Have it your way. Choose which applications to deploy on site at your hotel or corporate office and which ones to deploy in the cloud. Regardless of your deployment option, your user experience, functions, reporting, security, and administration will be the same. You won’t have to make tradeoffs because of your deployment method.
Join more than 10,000 hotels, resorts, gaming properties and government housing facilities worldwide that use Infor Hospitality software, which was developed by technology experts who have more than 25 years of experience in hospitality.
+ 44 1252 556526
Company Website: http://www.infor.com/solutions/hospitality/
Company Location: http://www.knowcross.com/ 21
Founded in 2002, Knowcross Solutions develops cutting edge mobility and workflow products for the hospitality industry. TRITON, the flagship product of Knowcross Solutions has been helping luxury hotels to augment service standards and deliver unparalleled guest experiences whereas TRITON HK is set to revolutionise housekeeping operations. TRITON is currently deployed in over 35 countries at world's leading hotels belonging to brands like Kempinski, Hyatt, Sofitel, Swissôtel, Shangri-La, Oberoi, Radisson Blu etc.
Knowcross is a Microsoft Certified Partner, BlackBerry ISV Partner and Apple Partner. Through its active participation and leadership roles in HTNG (Hotel Technology Next Generation), Knowcross is helping to define standards for the next generation of hospitality
Company Website: http://www.knowcross.com/
Company Location: Dorfstraße 17 86869 Oberostendorf Germany
KraftCom systems are used all over the world by leading hospitality and healthcare companies and
enables properties of all sizes to achieve maximum guest satisfaction at the most profitable rate.
KraftCom as one of the leading Service Provider in Europe and patent owner in encryption with strong focus on your guests, is providing solutions for hospitality and healthcare industry such as wireless internet access with flexible network design. Beyond this, we also offer full high-performance integration of our ASE product portfolio as out-of-the-box services like:
ASE-Net - LAN/WLAN infrastructure
ASE-TV - IP-based TV systems as full service
ASE-Frames - digital signage – information, advertising, guest entertainment systems and location-based information
ASE-Phone - Voip solutions, sophisticated reinforcement solutions for hot spots
ASE-QM - cloud-based tool for internal communication and process optimization
ASE-Mobile - content providing in communication, media, room/energy-control, services and room key solution as APP for Android and Apple or Tablet installation
Company Website: NULL
Company Location: 8 Liberty Square Kings Hill United Kingdom
NewBook - Engage, Evolve, Exceed. Reignite your business by effectively communicating with staff and guests and refine your daily operations. Streamline your processes, automate tasks and integrate with third parties to increase efficiency and reduce back office administration. Be at the forefront of innovation - perfectly execute ground-breaking trends to truly take your business to the next level.
Built from the ground up as a web-based, cloud hosted system. NewBook automates many day-to-days tasks and can be accessed from any computer or mobile device with a web browser, eliminating the need for expensive on-site servers. As a CRM, reservation and property management system, NewBook believes at its core that to be above your competition and thrive you need to think outside of the box. `We innovate, update and most of all communicate.”
Company Website: http://www.newbook.cloud
Company Location: Passman 4 rue Edouard Aynard United Kingdom
Passman is the leading managed services partner, including technologies, networks, services, security, content and infrastructure for the global Hospitality industry.
Operations globally, but especially across Europe, Middle East and Africa for all our solutions, ie Wifi, IPTV and Digital Signage.
Over 4,200 hotels equipped,serving over 300,000 guest rooms.
Company Website: http://www.passman-hotels.com/?lang=en
Company Location: Avenida Segunda 16 Madrid United Kingdom
At Pirsonal we make hospitality's marketing communications relevant to the individual to accelerate sales and increase engagement. We provide a state of the art personalized video marketing platform and service that helps hotels evoke a reaction from audiences of one, automatically.
Company Website: http://pirsonal.com
Company Location: http://www.posera.com/ United Kingdom
Maitre’D by Posera is a leading provider of hospitality EPOS systems and services, with over 3,000 installations in restaurants, bars, pubs and hotels across Scotland and the UK, and more than 20,000 customers worldwide. Since 1999, Maitre’D has become synonymous with excellence in hospitality EPOS Systems. Our European team, based in the UK, has many years of expertise in helping hospitality businesses analyse their operations and providing a turnkey EPOS system; reliable software and hardware, staff training, EPOS system installation services, and post-sale software and hardware support services.
Company Website: http://www.posera.com/
Company Location: 171 East Liberty Street Suite 207 21
Company Description: Since the year 2000, ResortSuite’s unique hospitality software solutions have helped some of the world’s most prestigious spas, clubs, hotels and resorts better manage their multi-service properties. Designed to promote operational excellence, ResortSuite offers flexible and fully integrated solutions to streamline operations, increase revenue and deliver exceptional guest experiences. ResortSuite’s modular solutions cover all hospitality facilities including SPA, PMS, CLUB, GOLF, F&B, CATERING, RETAIL and SKI. Detail-rich guest profiles including past reservations, services used, purchases, preferences and alerts, are centrally stored and shared across all departments, providing staff the ability personalize every interaction. Extended WEB, SOCIAL and MOBILE applications provide even more opportunities to drive business by giving guests full-access to book accommodations, spa treatments, dining, activities, classes, tee times and more all via your website or Facebook fan page. Other tools like ResortSuite CONNECT enable automated reservation / follow-up communications and help produce highly targeted e-marketing campaigns to promote future visits.
Company Website: www.resortsuite.com
RMS - The Hospitality Cloud
RMS - The Hospitality Cloud
Company Location: UK: Innovation Centre Medway Maidstone Road United Kingdom
RMS Property Management Software can help you run your business better so you have more time to concentrate on your guests. The easy-to-use, fully integrated system takes care of every crucial front and back end detail, from bookings to payments, and beyond.
RMS provide full distribution and channel management capability, enterprise logic platforms for chains and groups, as well as flexible integrations with third party software providers to improve customer recognition and maximize revenue and reputation.
As a leader in accommodation technology for over 30 years RMS now helps service over 6,000 properties, in 30 countries. Their in-house capability means changes in the industry are quickly and proactively responded to, keeping you up-to-date.
Learn how RMS- The Hospitality Cloud, has become the fastest growing Property Management System in the world by visiting www.rmscloud.com
President Global Sales
+61 (0) 3 8399 9462
Company Website: http://www.rmscloud.com
SALTO Systems SL
Shiji Deutschland GmbH
Shiji Deutschland GmbH
Company Location: Shiji Deutschland GmbH Tassiloplatz 27, RGB United Kingdom
hetras is the first company to build a fully internet-based application for hotels and hotel chains of all sizes. The hetras hotel management software combines traditional property management systems (PMS), central reservation systems (CRS), customer relationship management (CRM), channel management and internet booking engines into a single unified application.
The 100% service-oriented architecture (SOA) not only enables unprecedented scalability and security but allows third parties to extend the hetras application with additional functionality and custom front-ends.
Cloud-based hotel management software
As a true cloud-based product, hetras customers need nothing other than a standard internet connection and browser to use the product.
Hotels and hotel chains typically suffer from poor integration between property-based systems, central systems and web-based systems. hetras removes these integration problems by combining these functional areas in one application - as it should be. Guest names are stored in one database instead of ten. Rate codes are managed in one place instead of 20. The inventory is stored in one place instead of fragmented across different systems. With hetras, chain-wide guest loyalty programs are trivial to implement. You get chain-wide reporting out of the box - no complex consolidation required.
All-in-one hotel management software
Thanks to the all-in-one approach, hetras includes unprecedented features such as its patented 3D room selection that allows guests to view and select a specific available room number at the hotel or chain website.
The software as a service (SaaS) business model means that hetras customers pay a flat fee per room per month. There are no hidden charges for transactions, hosting, data storage, support, interfaces or upgrades.
Backed by deep-pocketed venture capital investors in Germany and the UK, hetras has built a world-class management team, including Michael Heinze (founder of HobooBox), Keith Gruen (co-founder of Fidelio Software), Uli Pillau (EAME director for IDeaS) and Dean Jacobs (chief architect of salesforce.com).
hetras has attracted innovative customers such as citizenM, a chain of hotels based in Amsterdam. In these highly automated hotels with award-winning design, virtually all guests book their room online, modify their reservations online, maintain their guest profile online, check in via kiosk and check-out via kiosk - all powered by hetras.
To find out more or to join the hetras mailing list, please visit our website.
Company Website: http://www.shijigroup.com/
SIX Payment Services
Company Location: Telestenkatu 1 Finland
Hotels need to provide their guests with a better than at home Smart TV, internet and Wi-Fi experience. The problem preventing this is that most buildings do not have the wiring infrastructure in place. Teleste Hospitality is able to provide innovative solutions, using only the existing aerial cables, saving costly & disruptive rewiring.
Company Location: Rúa B. de Conxo, 17 15706 Santiago de Compostela Spain Spain
Televes is a leading global company focusing on the design, development and manufacture of systems and products associated with telecommunications services for the home, and specialising in reception and broadcast of television signals. The company’s headquarters are located in Santiago de Compostela (Spain), where the company was founded in 1958. At present, Televes is the head of a Corporation formed by 21 subsidiaries (technological, industrial or commercial), near 700 employees and 53 invention patents.
Televes has ten international subsidiaries in Portugal, France, UK, Italy, Germany, Poland, Russia, UAE, China and USA, and distributes its products to more than one hundred countries on five continents through an extensive network of distributors. Throughout its 55 years of experience, Televes has launched more than 1,500 different products, an achievement that is understood from the company´s real passion for manufacturing. The company produces at its own facilities to ensure the highest quality. To achieve this, it has been a pioneer in the implementation of automated robotised lines and has its own testing and quality control laboratories. Therefore, the brand’s products proudly display the "European Technology Made in Europe" stamp.
Company Website: http://www.televes.com
Company Location: Bjørnkærvej 3 8783 Hornsyld 181
TRIAX is an international supplier of reliable and innovative solutions for the reception and distribution of video, audio and data signals. TRIAX has over 10,000 installations in the market and operates with 350 employees across 9 regional offices to over 60 countries. TRIAX Solutions deliver services, information and marketing to guests discreetly and effectively. With TRIAX’s new Ethernet over Coax (EoC) + WiFi product range, TRIAX delivers 1GB g.hn data through existing coax networks. The TRIAX In Touch interactive communication platform, headend technology and EoC is all powered by one unique management tool.
Company Website: http://www.triax.uk/
Company Location: Trustwave Limited United Kingdom
Trustwave is a leading provider of compliance, Web, application, network and data security solutions delivered through the cloud, managed security services, software and appliances. For organizations faced with today's challenging data security and compliance environment, Trustwave provides a unique approach with comprehensive solutions that include its TrustKeeper® portal and other proprietary security solutions. With more than 2 million merchants enrolled in TrustKeeper, Trustwave has helped organizations, ranging from Fortune 500 businesses and large financial institutions to small and medium-sized businesses, manage compliance and secure their network infrastructures, data communications and critical information assets. Trustwave is headquartered in Chicago with offices worldwide. For more information, visit https://www.trustwave.com
Company Website: https://www.trustwave.com
Company Location: Paris 131 avenue de Wagram 75017 Paris - FRANCE France
TV5MONDE is the world’s cultural TV network in French and a reference for the French-speaking and Francophile travellers from the five continents.
With TV5MONDE the hoteliers offer their guests the choice of their favourite French-speaking programmes:
- the international and national news from France, Belgium, Switzerland and Quebec-Canada
- the best of the French-speaking cinema
- world-class sporting events
- lifestyle programmes and documentaries.
Available 24/7 via cable, satellite and IPTV and distributed in 290 million homes in 200 countries and territories through 9 regional cultural channels and 3 thematic channels, TV5MONDE broadcasts programmes subtitled in 14 languages: English, German, Spanish, Portuguese, Dutch, Romanian, Russian, Arabic, Japanese, Korean, Vietnamese, traditional Chinese, simplified Chinese and French.
Company Website: www.voyage.tv5monde.com
Company Location: 26 rue de Berri France
Wifirst is an international telecom operator specialised in innovative connectivity technologies and high speed internet access. As the French leading WiFi ISP, Wifirst has developed a unique expertise and experience in providing its users with top-quality WiFi solutions as managed services in the hospitality industry. With a double digit organic growth since its inception in 2002, Wifirst accelerated its development in 2006 by joining the Bolloré Group (11bn € turnover), allowing for a global support and an unmatched capacity to invest, key factors in a capital intensive telco industry. Our WiFi expertise combined to the global presence of the Bolloré Group allows Wifirst to roll out many large scale projects and connecting more than 100k rooms per year to its network.
As for major references, Wifirst proudly provides services to AccorHotels, Lucien Barrière hotels & casinos, Holiday Inn, Carlson Rezidor, the national French postal service, Coca-Cola Entreprise, the National Defence.
Company Website: http://www.wifirst.fr/en
XN protel Systems
XN protel Systems
Company Location: Unit 6 / E2, Boundary Court Warke Flatt, Willow Farm Business Park United Kingdom
Company Description: Leading the technology sector with their latest innovations in hotel management solutions, Xn Hotel Systems offer customer focussed applications available on the iPad and guests' mobile technology delivering cutting-edge customer service whilst providing full functionality for the hotel management team. Xn Hotel Systems is a global technology provider specialising in the delivery and support of innovative and scalable business solutions for the hospitality industry. Delivering service through technology is its strategic focus.
Hospitality suites and servicesIts market-leading products and client-focused services provide hoteliers globally proven technology alternatives at substantially lower costs of ownership. The systems and services can be implemented either as component parts of an overall business solution, or as a total solution portfolio, comprising a property management solution (protel), central reservation solution (Xn globalRES), point-of-sale solution (dotPOS) and membership / loyalty management solution (LeisurePoint).
Property management system for hotelsprotel is a fully-featured property management system (PMS) for independent hotels, national and multinational groups of hotels and apartment hotels. With an installed base of over 6,000 hotels in 62 countries, protel is completely scalable to accommodate the requirements of hotels ranging from ten to 800 bedrooms and includes:
- protel single property edition (SPE)
- protel fully centralised, multi-property edition for groups (MPE)
- protel conference and banqueting
- protel sales and marketing
- protel extensions and apps now available to enhance your guests’ customer experience and streamline your operation including
- protel for the iPad. Cutting-edge guest service on the move
- protel voyager. Your guests can view, amend and update their reservation and profile details, receive messages, set wake up calls and newspaper requests on their mobile device before they arrive at the front desk
- protel cockpit. Hotel managers can interact with their guests and connect to protel throughout the hotel using their mobile device
Electronic channel distributionXn globalRES is an electronic channel distribution solution. This renowned solution seamlessly integrates with the functionality rich protel PMS to offer a flexible solution that meets all distribution and hotel management needs. Xn globalRES includes next generation seamless connectivity to all four global distribution systems (GDS) via the Pegasus distribution switch, connectivity options to internet distribution system (IDS) channels and a fully customisable, private label web booking system (WBS).
Point-of-sale systemXn dotPOS is a comprehensive, touch-screen point-of-sale (POS) system designed to simplify the management of food and beverage operations in all aspects of the hospitality industry. The solution is proven globally in both independent and group environments. Xn dotPOS offers a host of additional modules and integration options for complete scalability, including stock control, membership, loyalty, PMS and chip and pin.
Customer loyalty, subscription & membership and Marketing management solutionLeisurePoint is a complete marketing, customer loyalty, subscription and membership management solution. The system also provides a full accounts receivable module with receipt processing. Using Xn Hotel Systems process expertise in the end-to-end guest journey, from initial enquiry through to post departure, LeisurePoint provides the ability to blend bookings, loyalty and guest marketing to drive higher guest return rates at higher average daily rates. This is achieved through seamless integration with protel, Xn globalRES and Xn dotPOS, as well as leading third-party systems.
Procurement and inventoryProcure.net is a complete and adaptable on-demand procurement and inventory solution intended for medium to large businesses, including full data replication to a centralised head office. Procure.net delivers optimised solutions for purchasing, inventory management, transfers, requisitions, forecasting, recipes, menu engineering, production management and F&B control.
Company Website: http://www.xnhotels.com/
Company Location: Europaplatz 8 United Kingdom
protel hotel software, founded in 1994, is one of the world's leading property management system (PMS) providers that develops and sells technology and service solutions specifically and exclusively for the hotel industry and related sectors.
protel's product portfolio caters to the individual needs of every market segment, from small individual hotels to multinational hotel groups. By offering licensed on-premises, software-as a-service (SaaS) as well as mobile solutions, protel provides clients with the flexibility to quickly adapt as their business needs change and evolve.
protel hotel management systems are cost-effective tools that enable central collecting, integrating and multiple use of data that provides the needed information to all areas of operation within the hotel at the push of a button. The consistent focus on the demands of a single industry makes protel one of the most experienced and successful providers of professional hotel management systems.
All-in-one hotel software solution
With more than 1,000 interfaces to external systems, such as PBX, PoS, yield management, online reservation, credit card, minibar and a high number of software extensions (sales and marketing, banquet, web booking engine, business intelligence, social media booking tools and emailing tools), protel offers a perfect all-in-one hotel software solution.
Leading hospitality in the cloud
SaaS solutions outsource the hardware, software and data to the internet cloud and open up new possibilities for the hotel industry's IT management. Web-based solutions are perfect for all hoteliers who value flexibility, mobility, reliability and security without having to manage the entire system themselves. protel offers two SaaS solutions: bookatonce and protel Air.
Being the first on the market to offer a cloud-based PMS with bookatonce in 2009, protel set its foot on a new frontier in the hospitality industry. bookatonce is an easy-to-use hotel management system catering to B&Bs, vacation rentals and small hotels. The free Personal Edition includes all essential functions you need to manage your hotel up to five rooms. The cost-effective Business Edition is for property owners who have more rooms and require more functionalities and comfort.
protel Air, launched in 2011, is a comprehensive, highly integrated and cost-effective web-based hotel management system that supports all areas of work at the front desk and behind the scenes. The broad spectrum of protel interfaces connects protel Air to other systems used in your hotel, such as PoS, PBX, backoffice, minibar, PayTV, reservation (IDS/IBE) and wellness.
On-premise hotel management
The protel Single Property Edition is a mature, internationally proven hotel management software for mid-market operators and large individual hotels. Check in, serve and check out your guests with the greatest of ease; protel SPE provides effortless processes and fast, reliable access to all crucial information.
As a central property management system, protel Multi Property Edition (MPE) can transform even a global hotel chain into a single unit. All connected hotels access the same guest information from a central database. Data and functions are available in real time at every property. Let hotels reap the benefits of having clean data stocks and lean business processes.
Hospitality on the go: mobility with hotel apps
Mobility is a given in today's society and it is necessary to take care of business when it fits your schedule. protel for iPad is the first fully mobile hotel management system and the perfect solution for all who are aiming to exceed their guests' expectations in customer service.
Keeping IT simple in the hotel industry
protel and its products evolve around the hoteliers need to simplify daily business processes and the guests' quest for more speed, mobility and 'coolness'.
Having started with a simple electronic room plan in the mid-90s, protel's product portfolio has grown to encompass all operating processes within the hotel, from reservation and guest service to online marketing and distribution. The strategic forecast now depends on guest demands, the planning and implementation of complex pricing strategies and the evaluation of all information on the basis of business intelligence. By offering easy-to-use, reliable and evolving software systems, protel fulfils its obligation to keep IT simple.
Hotel software made in Germany
The company is headquartered in the German city of Dortmund, situated right in the centre of Europe between Paris and Berlin in one of the leading economic regions in the EU, the Rhine-Ruhr area. Cooperating with a dense network of international business partners and operating a branch in Dubai, protel is represented worldwide.
Almost 10,000 hotels and hotel management schools in 70 countries (including 3,000 SaaS registrations) attest to protel's high-level expertise, profound ingenuity and trusted reliability.
Powered by protel: four major firsts in the hotel industry:
- 1994: Launched the world's first windows-based hotel management system
- 2009: Launched bookatonce, world's first cloud-based hotel management system
- 2009: Launched bookatonce for iPhone, world's first native iOS hotel management app
- 2011: Launched world's first hotel management native iPad app (bookatonce, protel & protel Air)
Company Website: http://www.protel.net/
Coffee Lounge Sponsor
Company Location: Skodsborg Strandvej 123 2942 Skodsborg Denmark
Did you know over most of the technology of today’s wi-fi service providers was designed and built before tablets and smart phones even existed. Service providers don’t tell you this, but it is one reason why wi-fi is so high on your guest complaint list, as their systems struggle to cope. On average, 79% of devices on a hotel network are smart devices – does your current provider allow you to communicate directly to your guest on their trusted device?
Danmagi is a new type of guest wi-fi service provider that is refreshingly transparent, honest and of high quality. Our technology has been built on a new type of platform for the new communication habits of your guests, regardless of type of device they bring.
Our vision is straightforward: Reliable quality guest internet that is easy to join and really works. We will significantly reduce guest complaints on wi-fi, increase guest satisfaction and boost hotel revenues.
Don’t have frustrated guests – come have a chat with us here at IHTF.
Danmagi is a global provider of hotel wi-fi services. We have highly professional teams and offices in 3 continents; Latin America, EMEA and Asia Pacific, but can support our clients anywhere. We are built fully redundant as standard.
 based on statistics from Danmagi’s systems
Company Website: http://www.danmagi.dk/en/home