Aiden Smith

Aidan’s responsibility is to drive customer experience and ensuring that DHL meets all customer requirements across our warehouse and transportation network for their clinical supplies. Together with the Global Clinical Logistics Team they have developed a strong strategy to deliver clinical supply chains for the future, incorporating a strong focus on quality, regulatory compliance as well as a strong development agenda in Accelerated Digitalisation aligned to the wider priorities of DHL Supply Chain.

With extensive experience in managing clinical customers and implementing their operations across DHL’s global clinical network of over 32 depot locations. His knowledge of clinical supply ensures that DHL can deliver in line with specific customer expectations and requirements across the clinical supply and packaging industry.

Aiden has been part of the DHL Clinical Logistics team for the last 7 years, holding roles in Account Management, Operations and Depot Network Management.