Archives: Speakers

Kofi Darkoh leads Consulting Services and Account Management for Zelta, focusing on operations improvement and strategy. Prior to Merative, Kofi was a partner with IQVIA’s R&D Consulting team, helping pharmaceutical companies respond to challenges in drug development. He previously held management consulting roles at PwC Strategy& and EY. Kofi has a BA in Economics and an MBA in Operations and Information Management from the Wharton School at the University of Pennsylvania.  

Erlendur’s expertise blends deep-rooted hospitality and cutting-edge technology. Raised in a family-run bed and breakfast in Copenhagen, he understands the heart of guest experiences. With over 20 years of experience in software and telecommunications, he co-founded Sweeply to modernise hospitality tasks. From the warmth of traditional B&Bs to the forefront of tech innovation, Erlendur bridges the best of both worlds.

Jason Noronha is the co-founder and CEO of D3x (https://d3x.ai) , an AI agent that automates customer support across multiple channels—including phone, website chat, WhatsApp, Instagram, SMS, and email—through seamless integration with the hotel technology stack. By providing real-time updates on rates, reservations, housekeeping, upsells and more, D3x significantly enhances operational efficiency and guest satisfaction. Prior to D3x, Jason co-founded Counter App, a property management system for hostels, and pioneered India’s first backpacker hostel, growing it into a chain serving hundreds of thousands of travelers. He holds an MBA from Columbia Business School.