Archives: Speakers

Experienced strategy and banking professional with a demonstrated history of developing and managing innovative and digital businesses in finance. Strong background in strategy consulting, in different sectors, by having worked in a top strategy consulting firm (Bain&Co). Strong business education background by having completed a full time MBA at INSEAD.

Iain Swaine has spent 16 years specialising in Cybercrime prevention, initially within the Royal Bank of Scotland where he created their Cyber Intelligence Unit before moving to run the technical aspects of Cybercrime prevention. After a six year period of globally consulting with Banks on their Cybercrime prevention strategies he moved to BioCatch to aid in the strategic implementation of Behavioural Biometrics and to manage client relationships. He realised the opportunity to look behind the device at the person (or bot) interacting with an application opened up new mechanisms to both prevent attacks and also to give insights into adversary capabilities in ways that were not previously possible.

Summary

Accomplished Leader in Financial Services with 20 years bankingexperience. A strong record of delivering commercially focused,customer centric outcomes, underpinned by a key focus on staffengagement, diversity and developing talent.

Experience

AIB (NI)
Head Of Retail Banking
December 2018 – Present
Northern Ireland
Responsible for leading and developing a highly motivated team across theFirst Trust Bank Retail Network to deliver a comprehensive, consistent andquality experience for our customers. Responsible for driving high standardsin operational excellence, risk and performance to deliver growth. As part ofAIB Group, we strive to provide each customer with the financial solutions andexceptional service they need to realise their dreams and ambitions.

AIB
Regional Manager Customer Financial Planning and Deposits
November 2014 – December 2018 (4 years 2 months)
Mid West Region
Responsible for leading and developing AIB’s Financial Planning Sales Teamin multiple locations across the Mid West Region to achieve income, sales andservice targets. The primary focus is to put our customers first by delivering anexceptional needs based professional advisory service. Developing strategy todeliver results over the short, medium and long term.

Bank of Ireland
15 years 6 months
Regional Treasury Specialist
August 2013 – November 2014 (1 year 4 months)
Dublin

My role as a Treasury Specialist is to assist Irish and International businessesin managing risks associated with Trading Overseas. The support and adviceI provide helps my customers to minimize risks such as Foreign Exchange,Interest Rate, Payments,Trade and Commodity risks via bespoke tailored solutions.

Regional Deposit Manager
August 2007 – September 2013 (6 years 2 months)
Dublin
My primary role was to recruit deposits for Bank of Ireland, advise clients on the term, rate, access and future interest rate trends.In addition, training andpresentations to Bank of Ireland branch staff on market updates, interest rates and new deposit products

Regional Investment Development Manager
August 2004 – August 2007 (3 years 1 month)
South East Ireland
Reviewing High Net Worth medium to long term investments for existingbank of Ireland clients and advising new to bank of Ireland clients on differentinvestment options. In addition, my role incorporated training with Bank ofIrelands Insurance & Investment Managers and branch staff on new products,identifying clients, market updates and business development

Portfolio Insurance & Investments Manager
June 1999 – July 2004 (5 years 2 months)
South West/East Ireland
Dealing with High Net Worth Individuals giving overall financial planning adviceincorporating retirement planning, investment advice and life assurance

Education

University of Limerick
Master of Business Administration – MBA, Business, Management, Marketing,and Related Support Services · (2017 – 2019)
Institute of Bankers Ireland
QFA

St Flannans College Ennis
University of Limerick

Business Studies and Spanish, Business Studies and Spanish

Top Skills
Retail Banking
Wealth Management
Strategic Leadership

Languages
Spanish (Professional Working)
English (Native or Bilingual)

Ulrich „Uli“ Pillau is an entrepreneur and angel investor. He is founder of apaleo, a Munich based start-up developing a next generation cloud platform for the hospitality industry.

Previously Uli was involved in building up several very successful software companies in the hotel and travel space. His companies included Fidelio Software, today the worldwide leading Property Management System for hotel chains and hotels. Fidelio was later acquired by Micros and today is part of Oracle.

Subsequently he was leading IDeaS, a company offering the first scientific revenue management software for the hotel industry which quickly became the standard Yield & RMS system for hotels around the globe. In 2010, IDeaS was sold to SAS Institute and today is actively managing over a Million hotel rooms with its software.

Between 2010 and 2016 Uli was Managing Director of hetras which invented the first true Cloud PMS for hotel chains.

Apart from his current venture apaleo, Uli invests in start-up companies that develop innovative software and apps. for the hotel industry.

Uli is a frequent speaker on many conferences and panels for hotel and travel technology, and in his private life has a big passion for hotels & travel, technology and running

Dr. Michael Toedt is one of the most renowned experts in the field of Big Data and CRM. His professional life to date can be divided into two areas: First, his goal was to take over his parents’ hotel business. After two specialist training courses and experience in the star gastronomy sector, he studied business administration with a focus on the hotel industry. In 2000, he started his second career in the field of CRM at the Schörghuber Group of Companies, and in 2005 founded Toedt, Dr. Selk & Coll. GmbH. Since then TS&C has made a name for itself as a software company and think tank for data-driven management. In 2013, Michael Toedt wrote the CRM guide of the Austrian Hotel Association and in 2015 the book “Big Data” was published, which has since become a standard work. He wrote his doctorate in 2016 on the influence of communication on sales figures in the luxury hotel industry.

Patrick is a connector and loves helping customers and partners succeed. Early on he embraced open technology connecting the industries most innovative keyless hotel guest services. While others were developing all in one closed systems, Patrick went the other direction letting each innovative party focus on their core knowledge. Today this has proven at the winning solution as customers are able to experience and connect the industry’s best innovative keyless hospitality solutions. 

International Business Development Executive with 20+ years of experience in Hospitality
From launching the world’s first virtual hospitality fair, to providing door access and in room technology to global hotel chains as Marriott, HILTON, IHG, Accor, Four Seasons Hotels & Resorts and private boutique hotels, his current focus is delivering keyless hotel door opening experiences connected with the world’s most innovative guest communication providers. 

Colin is the Regional Sales Director for EMEA at ALICE, a hospitality technology platform. He has more than 20 years of experience in the European hotel, travel, and technology markets. Prior to joining ALICE, Colin was at a start-up pioneering high-speed internet access for travellers. Today, Colin leads ALICE’s European team with the goal of improving hospitality by managing staff work and guest communication across hotel departments.