- Weighing up pros and cons of different outsourcing models: which is best for your trial?
- When is mixing and matching better than fully outsourcing or keeping trials fully in house?
- Developing an outsourcing strategy as a small to medium sized biotech with limited resources
- Why is FSP becoming a popular choice among sponsor companies and how can this support meeting trial timelines?
- How do strategic alliances impact this decision?
Archives: Agenda
Global Virtual Clinical Trial Supplies: The Benefits of Implementing a Virtual Supply Strategy for Commercially Available Medications and Ancillary Supplies
- Optimize Employ Effort
- Minimize Waste and Risk
- Appreciate Significant Savings
- Sustainably Friendly
Private Dinner & Presentation, Hosted by Precisely
Key takeaways: Modernizing the Claims Journey to Build Customer Trust in 2025
- Boost claims experience ratings to 95% with personalized, interactive communications
- Reduce claims meetings by 50% with proactive, timely communications
The claims process is the most emotionally charged moment in a customer’s journey. It’s a key determinant of whether they renew, leave, or become a vocal advocate. This session should frame claims modernization as a strategic lever for customer retention and satisfaction.
Build customer trust during the claims process. Send proactive, personalized communication and deliver real-time updates on claims status, next steps, and resolution timelines with EngageOne enables. Keep customers informed and reassured throughout this emotional process.