Archives: Agenda

Potential topic

Colourings for beverages

• Understanding how beverage selection is increasingly influenced by the colour
• Make your beverages naturally attractive by using colours created entirely from fruits, vegetables and edible plants
• Looking at recent applications in sparkling drinks, fruit juices, smoothies and water

In this uncertain new age of AI, many of us worry how our careers will be affected by this technology – how much will my job change? Will I be replaced? How will my industry look in the future? Demonstrate how embracing technological change can transform industries and create new opportunities in guest service, though a fusion of human emotional intelligence and AI.

Roundtable 1) Overcoming Challenges with Creating Value for Loyalty Members

Roundtable 2) From Poolside to Trends, Serving Luxury Through Social Media: Opportunities Within the Middle East’s Luxury Hotel Market

Roundtable 3) How are Destinations Supporting Tourism in Hotels?

Roundtable 1) Service vs Staff – Navigating Talent Retention Strategies and Challenges – Do we Sacrifice Staff for Technology?
Roundtable 2) From Plate to Planet: Transforming Hotel Food Sustainability from Staff to Guest
Roundtable 3) A New Perspective on Revenue Optimisation: Enhancing Revenue Management Strategies

Taking F&B tech from theory to practice through key discussions on:

• Creating a harmonious service model that empowers guests to choose their preferred way to order and dine
• How leading hotels are using technology to enhance rather than replace human interactions
• Real success stories of hotels maintaining service excellence while expanding digital capabilities
• Strategies for training staff to confidently switch between digital and traditional service modes