Agenda Archive

Representative BMW Financial Services

C-Suite Panel Discussion Automation, agents and access: where does the captive create value in the next five years? – Chaired by Jasmin Raab, Partner, Strategy and Execution, Auto Finance & Mobility, EY Parthenon

Where will the biggest value pools for captives sit five years from now?
How do captives turn technology and data into measurable business value, not isolated pilots?
How does the shift from ownership to access reshape the captive business model?
What capabilities, partnerships, and operating model changes are needed to get there?

Rapid case studies showcasing solutions where business process automation meets auto finance (e.g., dealer AI assistant, fraud detection, process mining, used EV remarketing, digital point-of-sale journey, etc.). Each case study covers:
The real problem the solution solves today
What measurable impact has it delivered?
Why should the industry care about this now?

Why many AI initiatives in automotive banking and leasing generate local successes but fail to create measurable enterprise-wide value.
The five critical leadership decisions required to scale AI successfully: platform strategy, operating model, investment management, workforce transformation and governance.
A practical roadmap for moving from isolated AI pilots to an integrated, business-driven AI transformation that delivers sustainable impact using AI governance.

How geopolitical and regulatory shifts are challenging long-term RV assumptions
Why electrification is moving at different speeds across markets and vehicle segments
LCVs under the spotlight: specific challenges in the transition to electric
How monitoring, reforecasting and scenario analysis can keep RVs aligned with market reality