Archives: Agenda

• Where are we with the low alcohol descriptors? What are these and why shouldn’t we use them on soft drinks?
• The importance of ‘lower’ options in the growth of low and no.
• What is mid-strength? Is this the right time to introduce a new descriptor or is this just another way to say ‘lower’?
• What’s next for the low and no sector?

• What defines trailblazing innovation in the beverage sector today?
• Science and research: Innovations being explored to enhance consumer experience and drive sustainability
• Which categories are leading the way in functional beverage development?
• How can we monitor flavour and functionality trends to drive a successful new product development (NPD) strategy?
• Understand the drinking occasion: What does the consumer really want from the drinking experience?

In this uncertain new age of AI, many of us worry how our careers will be affected by this technology – how much will my job change? Will I be replaced? How will my industry look in the future? Demonstrate how embracing technological change can transform industries and create new opportunities in guest service, though a fusion of human emotional intelligence and AI.

Roundtable 1) Overcoming Challenges with Creating Value for Loyalty Members

Roundtable 2) From Poolside to Trends, Serving Luxury Through Social Media: Opportunities Within the Middle East’s Luxury Hotel Market

Roundtable 3) How are Destinations Supporting Tourism in Hotels?

Roundtable 1) Service vs Staff – Navigating Talent Retention Strategies and Challenges – Do we Sacrifice Staff for Technology?
Roundtable 2) From Plate to Planet: Transforming Hotel Food Sustainability from Staff to Guest
Roundtable 3) A New Perspective on Revenue Optimisation: Enhancing Revenue Management Strategies