Archives: Agenda
Stream A: Staff Operations: Preparing for Guest Arrivals
Chaired by Nicholas Wyatt, Head of R&A Travel and Tourism, GlobalData
The Compliance Trap: Why Hotels Must Think Beyond the Checklist
- How compliance standards have evolved since 2015 and their impact on the hospitality industry
- Why many hotels continue to operate on outdated IT systems despite increasing security threats
- The disconnect between compliance audits and achieving real cybersecurity protection
- A practical approach to aligning compliance requirements with robust security solutions
PART 1 OF THE GUEST JOURNEY: PRE-STAY
Opening Keynote: Unpacking Emerging Market Trends
- A world tour of shifting demands in travel and tourism
- Where are we seeing the most investment?
- The shooting 5 star: Growth hotspots in the luxury market
- Design-Driven Destinations: How tech is paving the way for tourist marvels
Chair’s Opening Remarks: The Guest Journey in Hospitality: Revolutionising Every Touchpoint
CHECK IN: All-included breakfast, Networking Introduction and Exhibition Opening
Drinks Reception
The New World of Agentic AI
Closing Keynote Fireside Chat: Building An AI Workforce With The Younger Generation
- How should companies create bandwidth and investments for young talent?
- How do we enroll mentorship programs to prepare the younger generation for an AI-enhanced workforce?
- With a global talent shortage how do we upskill younger workers to develop in an AI-driven job market?