Archives: Agenda
Business Meeting 2
Closing Keynote: Panel Discussion: Global Perspectives on the Next Generation of Hotel Technology
- Tech or flop? Is tech-adoption the determining factor for hotel success?
- Acknowledging lagging demand for guest-facing tech in certain markets
- Justifying investments in overseas hotels
- Launching purpose-driven technology that serves your guests and aligns with your brand
- Consistency is key: Aiming for consistent guest experiences, system implementation and staff processes
- What is the next wave of hotel technology?
Business Meeting 1
PART 4 OF THE GUEST JOURNEY: VENTURING OUT – THE RESORT & BEYOND
Elevating Guest Experiences: Going Above and Beyond with Purpose-Driven Offerings
Chaired by Ryan Haynes, Director, Haynes MarComs
STREAM A: Hotel-Tech Den: Showcasing Innovation Making Its Way to the Rooftop
Hear ten x 60-second pitches from tech solution providers sharing upcoming ideas and never-seen-before innovations
Staff Operations: Enhancing Processes for Higher Efficiency and Profits
Chaired by Nicholas Wyatt, Head of R&A Travel and Tourism, GlobalData
PART 3 OF THE GUEST JOURNEY: 5-STAR SERVICE – DURING THE GUESTS’ STAY
Fireside Chat: Banking on the Future: Seamless and Secure Payment Solutions for Hotels
- Growing direct bookings and re-imagining the front desk experience with a strategic approach payments
- Balancing experience and security: Lessons in fraud and chargebacks
- Strategies for growing ancillary revenues and adapting the changing business models
- Navigating B2B payment complexity: automating payouts and a stablecoin future