Archives: Agenda
Business meeting 9
Networking Lunch
Panel Discussion: Who Pays, Who Gains? The Real Economics of Hotel Tech Innovation
- Follow the money: Owners, operators, brands, and investors — who should pay for new tech?
- Can solutions really plug into CRS/PMS ecosystems without disruption?
- If a tool boosts guest experience but drains owner budgets, is it worth it?
- Future Models: Co-investment, revenue-share, or brand-led mandates — what’s next?
Moderator: Ted Horner, Owner, E Horner & Associates
Business meeting 8
Business meeting 7
Panel Discussion: Labour Economics — Where Automation Helps Most
- Can tech reduce staff shortages or does it just shift pressure?
- How is automation freeing up time for high-value tasks and augmenting services?
- Best practices from operators using staff tech
- Robots – what can they do for you?
Moderator: Ted Horner, Owner, E Horner & Associates
More Panelists TBC
Drink Reception and Prize Draw Sponsored by Threatspike
Networking Break
Panel Discussion: AI in hospitality —Turbocharger for Guest Interaction? Or Efficiency Finder for Back-Office Tasks?
- Practical and concrete ideas of how to implement AI for efficiency
- How to evaluate and prioritize investments
- The payback period: what owners and operators want to see
- Case studies: implementing AI into hotels today
Moderator: Nicholas Wyatt
Senior Representative, Gauvendi