Archives: Speakers

Gonçalo Oliveira holds a Management Degree from the Portuguese Catholic University and an MBA from INSEAD, in Fontainebleau. Before joining the Pestana Hotel Group, the largest multinational hotel group of Portuguese origin, Gonçalo was the COO/CIO and Executive Board Member of Tranquilidade, an insurance company. Previously Gonçalo had served as CIO at Galp Energia until 2017, which followed his 12 years at Portugal Telecom (PT), where he was, among other, Head of Information Systems and Board Member of PT-SI (the IT branch of Portugal Telecom). In March 2020 he joined the Pestana Hotel Group as member of the Executive Committee and CIO. During his professional career spanning over twenty years, Gonçalo Oliveira had several responsibilities in the fields of Digital Transformation, IT, Operations, Customer Care, Strategy and also in Consulting, having worked at McKinsey & Co. Gonçalo lives in Lisbon with his wife and two young children.

Magdalena is a marketing strategist captivated by behavioural, wellbeing and new lifestyle trends. She has over 10years of multi-market experience across trade, client and agency sides. At European tourism association (ETOA) she led campaigns promoting Europe as a destination. Working for marketing agency Accord, she promoted campaigns for various travel clients including hotels and destinations. She has co-organised events with Google London and other partners. Subsequently, Magdalena moved to work on concept development for new openings in Portugal to finally join Vale do Lobo Resort in 2019. Magdalena works on profiling new audiences and designing creative ways of promoting Vale do Lobo’s “effortless resort living” concept and their residential tourism experience. She embraces the need to focus on ‘new luxury’: community-feel, wellbeing, active living, sustainability, growth and contribution. All delivered through integrated campaigns led by social, influencer, content and events campaigns. She regularly speaks at international conferences. As a typical unsettled mind, Magdalena has a keen interest in digital, holds Tourism Management MA, Google Squared Digital Marketing certification and is an MCIM. She is also a mindfulness & flow state coach, passions which she embraces both personally and professionally.

Raimund has worked in the hospitality industry for over 20 years and has both strong on-property operational expertise as well as multi-property and regional capabilities. Raimund has worked in various roles during his diverse career including reservations management, conventions sales agent, and director of revenue management for hard brands including Hilton, Accor, and Starwood. In 2016, Raimund joined Preferred Hotels & Resorts as Director of Hotel Revenue Optimization, supporting over 45 independent member properties across Central & Eastern Europe. Raimund is CRME certified by HSMAI and has been a proud member of HSMAI DACH Advisory Board since May 2022. A keen coach and consult to hotels in the area of revenue management, he provides hotel members with global market intelligence data to increase business from both feeder and emerging markets in order to maximize the hotels but also the brand’s income and profit. Raimund lives in Munich with his family and has a BA in Business with a major in Finance Management and Sales & Marketing from Hamburger Fernhochschule.